I am a dynamic and results-oriented Engineering Leader, adept at building and scaling distributed teams within cloud-native SaaS ecosystems. I’m deeply proficient in AWS (EKS, EC2, Lambda), Docker, Kubernetes, and modern development practices like CI/CD. I’ve led Agile-driven teams to deliver high-quality, scalable features in fast-paced environments. I excel at strategic planning, cross-functional collaboration, and engineering excellence. At BenchSci, I spearheaded process improvements, established self-serve defect management, and improved defect response times while reducing production escapes by 30%. I’ve mentored engineers, managed budgets, and championed cloud cost optimization and DevOps automation to drive efficiency and quality.

John Taylor Claiborne

I am a dynamic and results-oriented Engineering Leader, adept at building and scaling distributed teams within cloud-native SaaS ecosystems. I’m deeply proficient in AWS (EKS, EC2, Lambda), Docker, Kubernetes, and modern development practices like CI/CD. I’ve led Agile-driven teams to deliver high-quality, scalable features in fast-paced environments. I excel at strategic planning, cross-functional collaboration, and engineering excellence. At BenchSci, I spearheaded process improvements, established self-serve defect management, and improved defect response times while reducing production escapes by 30%. I’ve mentored engineers, managed budgets, and championed cloud cost optimization and DevOps automation to drive efficiency and quality.

Available to hire

I am a dynamic and results-oriented Engineering Leader, adept at building and scaling distributed teams within cloud-native SaaS ecosystems. I’m deeply proficient in AWS (EKS, EC2, Lambda), Docker, Kubernetes, and modern development practices like CI/CD. I’ve led Agile-driven teams to deliver high-quality, scalable features in fast-paced environments.
I excel at strategic planning, cross-functional collaboration, and engineering excellence. At BenchSci, I spearheaded process improvements, established self-serve defect management, and improved defect response times while reducing production escapes by 30%. I’ve mentored engineers, managed budgets, and championed cloud cost optimization and DevOps automation to drive efficiency and quality.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Engineering Manager, Software Quality at BenchSci
May 1, 2022 - January 31, 2024
Spearheaded engineering process improvements across multiple development teams, leveraging Agile methodologies to streamline workflows and reduce escaped defects in production by 30%, significantly improving DORA metrics (Lead Time, Deployment Frequency, Change Failure Rate). Led cross-functional teams through the full SDLC in a cloud-native SaaS environment. Established self-serve defect management processes, improving defect response time by 25%. Built and mentored high-performing teams, managed budgets, championed engineering best practices, automated DevOps/CI-CD processes, and guided Scrum practices.
DevOps Manager at Plenty Of Fish
January 1, 2018 - March 31, 2022
Built and led two distributed DevOps teams (10 direct reports), championed CI/CD and quality initiatives enabling multiple daily deployments across more than thirty code bases. Defined strategic roadmaps, tracked KPIs (deployment frequency, lead time, change failure rate), and drove FinOps-focused cloud cost optimization; fostered collaboration between engineering and support teams; mentored engineers; acted as Scrum Master for critical projects.
QA Manager at Match.com
February 1, 2014 - December 1, 2017
Managed distributed QA teams, designed comprehensive testing strategies across 27 codebases (services, tools, apps, websites); improved product reliability and reduced production defects; established rapid feedback loops with development teams; coached teams on test planning and execution; acted as Scrum Master for customer care projects.

Education

Master of Arts at University of North Texas
January 11, 2030 - December 1, 1997

Qualifications

Professional Scrum Master I (PSM I)
January 11, 2030 - May 2, 2026
Leader as Coach
January 11, 2030 - May 2, 2026

Industry Experience

Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more