Trishelle Dotson

Responsible for copywriting and editing, digital marketing (SEO, Google Analytics), and content scheduling across multiple platforms using Loomly and Hootsuite. Managed policy development, created marketing collateral (flyers, brochures, postcards, infographics, email blasts, newsletters), and liaised with vendors to source event locations. Participated in internal and partner events to support photography and videography production, and assisted with event planning and administration.

Handled clerical duties including input requisitions for blood work, CT scans, ultrasounds, and echocardiograms. Scheduled patients for clinical visits and follow-ups; maintained documentation using Microsoft Word, Excel, and Outlook; worked with EPR, PHS scheduling, and OTTR systems; prepared outgoing mail; coordinated results, referrals, and documentation with labs and General Practitioners; disposed of sensitive documents; transcribed patient concerns; transported lab samples to the Pathology Department.

Handled customer inquiries and account-related issues, including bill payments, extensions, retention, and service requests. Performed data and order entry, maintained accurate customer files, and achieved sales quotas through upselling. Served as liaison between customers, sales, and management; resolved technical issues and provided professional customer support.