TDotson
I am a passionate, forward-thinking Social Media Coordinator with a history of success creating compelling brand identities, advertising, and communications materials targeting specific audiences.
About
I am a passionate, forward-thinking Social Media Coordinator with a history of success creating compelling brand identities, advertising, and communications materials targeting specific audiences. I manage mission-driven projects with superior on-time and on-target results. I am currently studying for my bachelor’s degree in public relations.
- 17 years' experience
- Joined March 2026
Industry experience
- Healthcare
- Non-Profit Organization
- Telecommunications
- Professional Services
- Education
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Work experience· 4 roles
Copywriting and editing; advanced knowledge of Canva, Adobe Creative Cloud, MailChimp; digital marketing; project management using Asana; SEO and Google Analytics; posted to Loomly and Hootsuite for social media management; created and updated policies and procedures; flyers, brochures, infographics, email blasts, and newsletters; coordinated events; attended events for content creation; Salesforce knowledge; internal and partner event coverage.
Handled clerical duties (input requisitions for blood work, CT scans, ultrasounds, echocardiograms); scheduled patients for clinical visits and follow-ups; used Word, Excel, and Outlook; operated EPR, PHS scheduling, and OTTR; prepared outgoing mail; liaised with labs and GPs for results and referrals; disposed of sensitive documents; transcribed patient concerns into Easy Call; transported lab samples.
Handled customer inquiries and complaints about accounts; processed bill payments, extensions, retention, and service requests; data and order entry; maintained customer information files; met sales quotas and upsold to new/existing customers; problem solver; troubleshot technical issues.
Education
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