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I am a passionate, forward-thinking Social Media Coordinator with a history of success creating compelling brand identities, advertising, and communications materials targeting specific audiences. I manage mission-driven projects with superior on-time and on-target results. I am currently studying for my bachelor’s degree in public relations.…

TDotson

PRO

Content Creator, Copywriter, Brand Strategist, +4

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I am a passionate, forward-thinking Social Media Coordinator with a history of success creating compelling brand identities, advertising, and communications materials targeting specific audiences. I manage mission-driven projects with superior on-time and on-target results. I am currently studying for my bachelor’s degree in public relations.…

Available to hire

Brampton, Canada

I am a passionate, forward-thinking Social Media Coordinator with a history of success creating compelling brand identities, advertising, and communications materials targeting specific audiences. I manage mission-driven projects with superior on-time and on-target results. I am currently studying for my bachelor’s degree in public relations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Communications Coordinator (Contract) at Roots Community Services

February 1, 2022 - May 1, 2025

Copywriting and editing; advanced knowledge of Canva, Adobe Creative Cloud, MailChimp; digital marketing; project management using Asana; SEO and Google Analytics; posted to Loomly and Hootsuite for social media management; created and updated policies and procedures; flyers, brochures, infographics, email blasts, and newsletters; coordinated events; attended events for content creation; Salesforce knowledge; internal and partner event coverage.

Administrative Assistant 1 (Contract) at Toronto General - Multi-Organ Transplant Clinics

May 1, 2018 - July 1, 2020

Handled clerical duties (input requisitions for blood work, CT scans, ultrasounds, echocardiograms); scheduled patients for clinical visits and follow-ups; used Word, Excel, and Outlook; operated EPR, PHS scheduling, and OTTR; prepared outgoing mail; liaised with labs and GPs for results and referrals; disposed of sensitive documents; transcribed patient concerns into Easy Call; transported lab samples.

Customer Service Representative at Telus Mobility

March 1, 2010 - January 1, 2017

Handled customer inquiries and complaints about accounts; processed bill payments, extensions, retention, and service requests; data and order entry; maintained customer information files; met sales quotas and upsold to new/existing customers; problem solver; troubleshot technical issues.

Administrative Assistant at Ceel Limited

January 1, 2005 - January 1, 2010

Maintained office protocols and administrative systems; data entry and record-keeping; electronic and hard-copy filing; prepared reports, spreadsheets, and documents; processed incoming cheques and deposits; prepared meeting agendas and minutes; liaison between customers, sales, and management to ensure timely order processing.