Tainá Rodrigues

Available to hire

I'm Tainá Rodrigues, a Growth & Product Marketing Strategist with over six years of experience in both B2C and B2B SaaS environments.

About

I’m Tainá Rodrigues, a Growth & Product Marketing Strategist with over six years of experience in both B2C and B2B SaaS environments. I bridge product marketing, growth, SEO, performance, and social media to drive customer acquisition, engagement, and retention.\n\nI collaborate across sales, marketing, product, and support to deliver user-centric solutions and measurable growth. I love storytelling through digital content and stay current on the latest digital trends and tools.

  • 7 years' experience
  • Joined December 2025

Industry experience

  • Education
  • Retail
  • Healthcare
  • Software & Internet
  • Professional Services
  • Media & Entertainment
  • Other

Work experience· 5 roles

Customer Success Account Manager · AdobeMar 2020 – Dec 2023 · 3 yrs 10 mos

Managed a portfolio of high-value enterprise clients across Latin America, ensuring end-to-end customer success from onboarding to retention, renewal, and expansion. Built strategic long-term relationships, increasing loyalty by 25% through personalized strategies and optimized account management. Created and managed automated email flows via Outreach, aligning them with sales stages and engagement triggers. Collaborated with marketing, product, and operations teams to improve customer journeys and adoption.

Senior SaaS Sales & Solutions Analyst · AdobeFeb 2019 – Mar 2020 · 1 yr 2 mos

Provided consultative support to sales and customer success teams to drive upsell and retention strategies. Contributed to every stage of the sales funnel, including prospecting, qualification, demonstrations, and planning. Coordinated cross-functional efforts to ensure smooth transitions from sale to customer success.

Inside Sales & Customer Support SaaS B2C · AdobeNov 2018 – Feb 2019 · 4 mos

Provided post-sales support for SaaS B2C customers, managing subscriptions and addressing technical issues. Ensured high levels of customer satisfaction through attentive and solution-oriented service.

Sales & Onboarding SaaS B2C · AdobeJul 2018 – Nov 2018 · 5 mos
Documentation Analyst · Uber / 99Jan 2016 – Jan 2018 · 2 yrs 1 mo

Education

Marketing · Estacio de Sa2021 – 2025

Certifications and awards· 11

IA NanoBanana2025
SEO na era da IA2025
Creative Cloud Adobe2025
Bachelor's degree in Marketing2030 – 2025

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