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Mohammed Tamim

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Available to hire

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Skills

Experience Level

Language

English
Fluent
Bengali
Fluent

Work Experience

Quality Control Specialist at Devnet Ltd
November 1, 2024 - Present
Monitored and evaluated product/service quality to ensure compliance with company standards and KPIs. Identified defects, inconsistencies, and areas for improvement; prepared detailed QC reports for management. Collaborated cross-functionally with operations and technical teams to implement corrective action plans. Maintained accurate QC documentation and records to support audit readiness. Contributed to a measurable reduction in error rates through proactive quality monitoring.
Customer Service Officer at Bank Asia (Agent Banking)
January 1, 2024 - October 1, 2024
Provided professional front-line banking services to retail and business customers, handling inquiries, account opening, and transactions. Resolved customer complaints promptly, ensuring high satisfaction and retention rates. Processed daily banking operations including deposits, withdrawals, and fund transfers accurately. Maintained customer confidentiality and adhered to banking regulations and compliance standards. Collaborated with the branch team to meet monthly service targets and performance benchmarks.

Education

Higher Secondary Certificate (H.S.C) at Quality Education School & College Group
January 11, 2030 - January 1, 2023
Secondary School Certificate (S.S.C) at Quality Education School & College Group
January 11, 2030 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Retail, Other

Skills

Experience Level