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I’m a web designer who creates modern, responsive websites that help businesses stand out and convert visitors into customers. From landing pages to full websites, I focus on user experience, clean design, and performance. Whether you need a portfolio, e-commerce store, or business site, I’ll deliver a website that looks great and works perfectly…

Charles Knight

Web Designer, Graphic Designer, 3D Designer

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I’m a web designer who creates modern, responsive websites that help businesses stand out and convert visitors into customers. From landing pages to full websites, I focus on user experience, clean design, and performance. Whether you need a portfolio, e-commerce store, or business site, I’ll deliver a website that looks great and works perfectly…

Available to hire

I’m a web designer who creates modern, responsive websites that help businesses stand out and convert visitors into customers. From landing pages to full websites, I focus on user experience, clean design, and performance. Whether you need a portfolio, e-commerce store, or business site, I’ll deliver a website that looks great and works perfectly

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Claims Advisor at Allianz / Liverpool Victoria Insurance

January 1, 2023 - Present

End-to-end motor insurance claims handling, entitlement assessment, and complaint resolution in a high-volume, FCA-regulated environment. Coordinates with external suppliers and stakeholders, maintains regulatory compliance, identifies vulnerable customers, and manages claim financials including reserves and payments. Contributes to quality improvement through call coaching and system testing.

Administrator at Total Assist

January 1, 2010 - January 1, 2011

Coordinated administrative processes to verify credentials and regulatory documentation for medical professionals; supported recruitment and compliance.

Customer Advisor at B&Q

April 1, 2011 - January 1, 2023

Delivered high-quality customer service in a fast-paced retail environment. Maintained strong product knowledge to support customer needs and processed transactions accurately while handling cash and card payments.

Merchandiser at B&Q

April 1, 2011 - January 1, 2023

Ensured stock compliance with head office specifications across multiple locations. Adapted plans to different store layouts using problem-solving and initiative.

TradePoint Team Leader at B&Q

April 1, 2011 - January 1, 2023

Led teams, managed rotas, and ensured adequate staffing during peak periods. Completed cash handling, cashing up, and discrepancy investigations. Audited staff transactions to ensure compliance with company standards. Acted as duty cover for management, supporting operational continuity.