Functional Consultant at EPI-USE Africa (Pty) Ltd

Designed, Developed & Implemented complex Pay Rules, Accruals, & Schedules, tailored to client requirements based on statements of work. Through process reevaluation & modification, optimized application processes through system components such as Integration & Custom reporting, driving new business and revenue growth. Delivered targeted system user training to enhance system adoption and facilitated UAT sessions. Used SQL to query databases, curate test scripts, and optimize data retrieval. Maintained data integrity, security & compliance across cloud environments (DEV, TEST, PROD). Played a pivotal role in Lead Support and Managed Services, mentoring junior team members, overseeing SLA management, and delegating tasks to ensure efficient support ticket resolution.

System Administrator (ICT Systems Analyst) at Die Werf Body Corporate, Pretoria Group

Managed and maintained a digital remote gate access system enabling tenants to gain access to the electric gates via cell phone. Built and maintained the tenant database. Captured & cleaned up data, updated & troubleshot Wi-Fi network issues. Served as on-site crisis management liaison for the board of trustees.

Assistant Lecturer (Information Science & Technology) at University of Pretoria

Delivered Theory & Practical Lectures in the School of IT (including Python Programming). Managed and coordinated Teaching Assistants, ensuring smooth delivery of academic services. Created academic content and assessments for IT students, fostering systems thinking.