Developed and maintained a live chat support helpdesk sys‐ tem, enabling real‐time chatting, ticket creation, and know‐ ledge base management with an integrated AI powered chatbot for enhanced user support. Implemented AI‐driven enrichment and lead generation features within campaign worksheets • Created and managed email campaign systems, enabling cus‐ tomers to design and send campaigns with automated work‐ flows featuring triggers, actions, and delays • Implemented a customer call support system using plivo with Interactive Voice Response (IVR) functionality built in Laravel. • Designed and deployed an AI‐powered contextual query and document indexing system using Python and LangChain with large language models (LLMs) to optimize information retrieval and query processing.

Tathagata Bandyopadhyay

Developed and maintained a live chat support helpdesk sys‐ tem, enabling real‐time chatting, ticket creation, and know‐ ledge base management with an integrated AI powered chatbot for enhanced user support. Implemented AI‐driven enrichment and lead generation features within campaign worksheets • Created and managed email campaign systems, enabling cus‐ tomers to design and send campaigns with automated work‐ flows featuring triggers, actions, and delays • Implemented a customer call support system using plivo with Interactive Voice Response (IVR) functionality built in Laravel. • Designed and deployed an AI‐powered contextual query and document indexing system using Python and LangChain with large language models (LLMs) to optimize information retrieval and query processing.

Available to hire

Developed and maintained a live chat support helpdesk sys‐
tem, enabling real‐time chatting, ticket creation, and know‐
ledge base management with an integrated AI powered chatbot
for enhanced user support. Implemented AI‐driven enrichment
and lead generation features within campaign worksheets
• Created and managed email campaign systems, enabling cus‐
tomers to design and send campaigns with automated work‐
flows featuring triggers, actions, and delays
• Implemented a customer call support system using plivo with
Interactive Voice Response (IVR) functionality built in Laravel.
• Designed and deployed an AI‐powered contextual query and
document indexing system using Python and LangChain with
large language models (LLMs) to optimize information retrieval
and query processing.

See more

Language

English
Advanced
Bengali
Fluent
Hindi
Beginner

Work Experience

Full Stack Developer at busibud solutions pvt ltd
August 10, 2022 - Present

Education

Bachelor of Technology at Bengal College of Engineering & Technology Durgapur
August 9, 2022 - February 18, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Computers & Electronics