Senior Instructional Designer with six years of experience designing learning across private and public sectors. I've built for audiences ranging from a handful of specialists to a 50,000-learner global program, using eLearning, live training, webinars, train-the-trainer, and custom tools. My specialty is scenario-based learning. Most workplace training fails not because people don't know the right answer, but because they can't perform it under pressure. Scenarios put learners in that moment and allow them to build skills in a practical and meaningful way. I build branching scenarios in Storyline and Rise, extend both with custom JavaScript and xAPI tracking, and animate in Vyond. Every client and project is different, so I embed consultation and reviews throughout my design process. You will have the opportunity to shape the final product every step of the way. My expertise will mean that you end up with a learning solution that actually changes behaviours on the job. My training: - Starts with the behaviour rather than the content for actionable outcomes. - Considers measures of success, evaluation, and reporting from the start. - Always meets accessibility standards of WCAG 2.2 AA. - Accounts for the change people are being asked to make, not just the task. - Works within the real constraints of budget, timeline, and client's availability.…

Taylah Pech

Senior Instructional Designer with six years of experience designing learning across private and public sectors. I've built for audiences ranging from a handful of specialists to a 50,000-learner global program, using eLearning, live training, webinars, train-the-trainer, and custom tools. My specialty is scenario-based learning. Most workplace training fails not because people don't know the right answer, but because they can't perform it under pressure. Scenarios put learners in that moment and allow them to build skills in a practical and meaningful way. I build branching scenarios in Storyline and Rise, extend both with custom JavaScript and xAPI tracking, and animate in Vyond. Every client and project is different, so I embed consultation and reviews throughout my design process. You will have the opportunity to shape the final product every step of the way. My expertise will mean that you end up with a learning solution that actually changes behaviours on the job. My training: - Starts with the behaviour rather than the content for actionable outcomes. - Considers measures of success, evaluation, and reporting from the start. - Always meets accessibility standards of WCAG 2.2 AA. - Accounts for the change people are being asked to make, not just the task. - Works within the real constraints of budget, timeline, and client's availability.…

Available to hire

Senior Instructional Designer with six years of experience designing learning across private and public sectors. I’ve built for audiences ranging from a handful of specialists to a 50,000-learner global program, using eLearning, live training, webinars, train-the-trainer, and custom tools.

My specialty is scenario-based learning. Most workplace training fails not because people don’t know the right answer, but because they can’t perform it under pressure. Scenarios put learners in that moment and allow them to build skills in a practical and meaningful way. I build branching scenarios in Storyline and Rise, extend both with custom JavaScript and xAPI tracking, and animate in Vyond.

Every client and project is different, so I embed consultation and reviews throughout my design process. You will have the opportunity to shape the final product every step of the way. My expertise will mean that you end up with a learning solution that actually changes behaviours on the job.

My training:

  • Starts with the behaviour rather than the content for actionable outcomes.
  • Considers measures of success, evaluation, and reporting from the start.
  • Always meets accessibility standards of WCAG 2.2 AA.
  • Accounts for the change people are being asked to make, not just the task.
  • Works within the real constraints of budget, timeline, and client’s availability.
See more

Language

English
Fluent

Work Experience

Senior Instructional Designer (Stage 3), CCC FR at ACECQ
September 1, 2024 - June 1, 2025
Led end-to-end design and delivery of 10 eLearning modules for 100+ CCC FR services nationwide to improve educators’ skills to better support children’s safety, learning and wellbeing. Conducted initial scoping with internal and external stakeholders, planned timelines and content strategy, managed SME engagement with feedback loops and review cycles. Designed and built modules using Storyline, Vyond and Padlet, embedding inclusive design, accessibility and interactivity throughout. Presented updates and secured buy-in from leadership teams. Provided ongoing reporting and evaluation to inform decision-making; modules received strong positive feedback and increased engagement over previous stages by more than 100%. Referenced as a model for collaborative delivery of learning programs, supporting an organisation-wide shift toward stronger instructional design practice.
Senior Instructional Designer & Acting Manager, Digital & Creative at Australian Children's Education & Care Quality Authority
March 1, 2023 - Present
Acted as manager, provided team leadership during a regulatory transition period, and led end-to-end design and delivery of multiple national learning programs including eLearning, workshops, webinars and support materials. Worked across teams to scope, design, manage, develop and evaluate large-scale learning programs for the early education sector. Implemented and used innovative systems and software (including custom interactions, Padlet, Devlin.ai and LRS) to improve learning product quality and effectiveness. Delivered reporting to executives and external stakeholders covering participation, completion, learner behaviours, and learning effectiveness to inform decision-making.
Senior Learning Consultant at Symmetra
April 1, 2022 - March 1, 2023
Managed 10+ simultaneous global client programs valued up to $220,000 each, overseeing project lifecycle from scope through delivery and evaluation. Designed contemporary learning solutions (videos, toolkits, discussion guides, workshops) via storyboarding, SME consultation, and data analysis, embedding measurable behaviour change in 200,000+ users. Procured and coordinated external vendors including translation services and contractors to meet diverse client requirements and tight deadlines. Applied measurement and analytical thinking to evaluate outcomes and drive continuous improvement.
Training & Development Specialist at Shoalhaven City Council
October 1, 2021 - April 1, 2022
Led change management strategy for Technology One implementation, designing and delivering training to address resistance and technology anxiety among 500+ employees facing hard deadlines. Designed and delivered 20+ training sessions including face-to-face and virtual workshops, eLearning modules and support materials. Mapped, designed and built 30+ interactive eLearning modules for Totara LMS using Scribe, Rise, H5P and Storyline.
Learning & Development Manager at Number 1 (Australia)
January 1, 2020 - September 1, 2021
Led national learning and development programs for a large frontline workforce in the pet and animal care retail sector. Designed and delivered blended onboarding and product knowledge programs supporting staff to advise customers confidently on animal health, nutrition and welfare-related products. Facilitated training for leaders, sales and store teams, balancing commercial outcomes with responsible pet care and customer education. Partnered with operational leaders to embed learning into day-to-day practice, achieving 2,000%+ ROI and measurable improvements in capability and confidence. Managed vendors, budgets and learning platforms across multiple locations and systems.

Education

Master of Environmental Management (Conservation & Natural Resource Management) at University of Queensland
January 1, 2018 - December 14, 2019
Bachelor of Science (Zoology) at University of Queensland
January 1, 2013 - December 14, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Government, Retail, Professional Services, Life Sciences, Wholesale & Distribution
    Making the most of your one-on-one meetings

    The title page of an eLearning module Making the most of your one-on-one meetings

    Overview
    A scenario-based eLearning module built around a hypothetical brief: An organisation-wide culture survey found that employees didn’t feel heard by their direct managers, and one-on-ones surfaced as the obvious pressure point.

    This module takes a practical approach to training by allowing managers to practise their one-on-one meetings while targeting the key skills for capability uplift. It’s built in Storyline, with Vyond animation and custom graphics carrying the scenario work.

    Live demo available at taylahpech.com

    How I built it

    • Started from the survey finding, then narrowed a broad “employees don’t feel heard” problem down to a single behaviour set through hypothetical stakeholder discussions: how managers run one-on-ones.
    • Used action mapping to identify the specific actions a manager needs to take to run an effective one-on-one.
    • Derived the learning objectives directly from that action analysis, so every objective maps to an observable behaviour.
    • Authored in Articulate Storyline 360 with animations built in Vyond using custom graphics.
    • Published as a self-hosted web build, so it opens directly with no LMS or login required.
    Introduction to inclusive practice

    An eLearning module built in Articulate Rise

    Overview
    An eLearning module built at ACECQA to lift educator capability on inclusion in early childhood education and care, as part of a program commissioned by the Australian Government. It’s designed for a sector that’s time-poor and varies widely in prior knowledge. The module gives every learner a shared foundation then directs them to resources based on their own self-rated confidence. It had over 5,000 views in 6 months and holds an average end-of-module rating of 4.8 stars.

    Live module: https://www.twine.net/signin

    How I built it

    • Ran an extended consultation across all stakeholder groups to define audience, capability gaps, purpose, and goals.
    • Used regular SME check-ins to keep the wider stakeholder group across progress.
    • Worked through a staged build: storyboard outline, visual prototype, review and feedback, redraft, then wider approval.
    • Authored in Articulate Rise 360, with a custom JavaScript blocks throughout.
    • Added a resource directory block that gave learners tailored resource recommendations based on their self-rated confidence across six inclusion capability skills.
    • In the pilot version, I sent those confidence ratings to a learning record store as xAPI statements, giving the project real data on which concepts learners found hardest rather than assumptions about them.
    • Tracked completion and engagement data and embedded targeted surveys, so the module’s performance could be measured against something more useful than completion counts.

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