Hi there! I'm Tazevinder, a passionate UX/UI designer with over 12 years of experience in creating user-centered solutions for both government and freelance projects. I focus on refining designs based on user feedback and usability tests, always aiming to enhance efficiency and accuracy. In my free time, I love to mentor upcoming designers and engage in digital content creation. I believe that great design is all about understanding user needs and making their experiences as intuitive as possible. Let's connect and work together to create something amazing!

Tazevinder Kaur Rayat

Hi there! I'm Tazevinder, a passionate UX/UI designer with over 12 years of experience in creating user-centered solutions for both government and freelance projects. I focus on refining designs based on user feedback and usability tests, always aiming to enhance efficiency and accuracy. In my free time, I love to mentor upcoming designers and engage in digital content creation. I believe that great design is all about understanding user needs and making their experiences as intuitive as possible. Let's connect and work together to create something amazing!

Available to hire

Hi there! I’m Tazevinder, a passionate UX/UI designer with over 12 years of experience in creating user-centered solutions for both government and freelance projects. I focus on refining designs based on user feedback and usability tests, always aiming to enhance efficiency and accuracy. In my free time, I love to mentor upcoming designers and engage in digital content creation. I believe that great design is all about understanding user needs and making their experiences as intuitive as possible. Let’s connect and work together to create something amazing!

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Language

English
Fluent

Work Experience

Work Coach at Department & Work & Pension
October 15, 2020 - September 30, 2025
Work Coach at Department for Work and Pensions (DWP)
October 1, 2020 - Present
Managed a large and varied caseload to help individuals build confidence and find suitable employment opportunities. Supported vulnerable customers with their accounts and personal circumstances. Conducted interviews via face-to-face, phone, and video calls; trained new recruits on internal systems; supported clients in developing digital skills and CVs; achieved a 40% job-start rate through proactive engagement and targeted referrals.
Social Media Ads Reviewer at Appen
January 1, 2025 - Present
Evaluated and reviewed social media advertisements, providing constructive feedback to improve design, clarity, and engagement. Assessed ad content for clarity, tone, and relevance to user interests.
Case Manager at Department for Work and Pensions (DWP)
January 1, 2017 - October 1, 2020
Managed complex Universal Credit and Housing Benefit cases, ensuring accuracy, compliance, and timely resolution. Liaised with landlords, housing officers, and internal teams to manage rent payments and resolve issues efficiently. Provided clear, empathetic support via phone and digital channels to ensure claimants understood each stage of their claim. Improved payment accuracy by 50% through system checks and collaboration with the finance team.
Administrator at Davies Group
June 1, 2016 - October 1, 2016
Handled calls and emails for insurance clients, directing enquiries to the correct adjusters. Managed inboxes and data entry across different branches, supporting efficient workflow and client communication. Organized meeting rooms and prepared materials for management meetings.
Court Usher at Birmingham Court
June 1, 2014 - May 1, 2016
Supported District and Deputy Judges with daily hearing schedules, ensuring proceedings ran smoothly. Liaised with barristers, solicitors, and the public; maintained confidentiality. Managed case files, recorded hearing notes, and organized private meeting rooms.
UX/UI Designer at Freelance
January 1, 2025 - Present
Designed responsive web and mobile prototypes for personal and client projects. Delivered wireframes, mock-ups, and interactive prototypes using Figma, and conducted user testing sessions to validate designs, iterating based on feedback.
Social Media Ads Reviewer at Freelance
January 1, 2025 - Present
Evaluate UI/UX quality of ads, explaining the reasoning behind the ad's purpose and benefits to users. Involved in AI-driven visual search models to enhance product discovery within Instagram videos.
Work Coach at Department Work & Pensions (DWP)
January 1, 2017 - Present
Designed an onboarding guide for new co-workers, improving task efficiency by 30%. Created step-by-step digital guides for clients, improving usability by 40%. Managed a high-volume caseload and trained new cohorts.
Court Usher at Birmingham Courts
July 1, 2014 - August 1, 2015
Coordinated hearings and user journeys for judges, solicitors, and claimants; introduced improved case file organization, achieving 100% accuracy in record-keeping.

Education

UX Design at UX Design Institute
July 6, 2021 - June 16, 2022
Gained a Professional Diploma in UX design
Adobe 01110 Graphic Design Course at Blue Sky Graphics
July 21, 2019 - November 15, 2020
Graphic Design Course, Photoshop, Illustrator,, In Design
Adobe 0220 Web Design Course and UX-UI at Blue Sky Graphics
June 8, 2020 - January 5, 2021
WordPress & Elementor
AI Masterclass at Inversity
January 1, 2025 - January 27, 2026
AI Accelerator, Digital Online Coaching at Digital Online Coaching
January 1, 2025 - January 27, 2026
UX Gaming Design at ELVTR
January 1, 2025 - January 27, 2026
Digital Marketing at LEAD Training
January 1, 2023 - January 27, 2026
UX Design Professional Diploma at Glasgow Caledonian University
January 1, 2022 - January 27, 2026
Graphic & Web Design at Blue Sky Graphics
January 1, 2021 - January 27, 2026
Professional Diploma in UX Design at Glasgow Caledonian University
January 1, 2021 - January 1, 2022
Professional Certificate in AI Fundamentals at Inversity
January 1, 2025 - January 27, 2026
UX Gaming at ELVTR
January 1, 2024 - January 27, 2026
Digital Marketing Certificate at LEAD Training
January 1, 2022 - January 1, 2023
Graphic & Web Design Certificate at Blue Sky Graphics
January 1, 2019 - January 1, 2021

Qualifications

AI Masterclass
January 1, 2025 - January 27, 2026
AI Accelerator, Digital Online Coaching
January 1, 2025 - January 27, 2026
UX Gaming Design
January 1, 2025 - January 27, 2026
Digital Marketing
January 1, 2023 - January 27, 2026
UX Design Professional Diploma
January 1, 2022 - January 27, 2026
Graphic & Web Design
January 1, 2021 - January 27, 2026

Industry Experience

Government, Education, Professional Services, Non-Profit Organization, Other, Media & Entertainment
    uniE621 Branding-Luxurious
    Illustrator Adobe Gold background Lotion Packaging graphic design Project by Udemy online course, looking at different colour Themes on Branding named Luxurious, this brand represents luxurious lotion providing a radiant skin product. Different colour schemes, for a classy copper and glitter gold, are for a digital branding Ad for Facebook.
    uniE621 User Testing
    Usability Testing Responsive app Usability Testing User testing and Usability Interviews were conducted with a moderator for an intuitive experience to enable precise navigation on Airline booking App, a comparison was made with existing aggregator Airline websites, which provided insight for future improvement.
    uniE621 Flow Diagram Process
    A high-level detail flow diagram created on the software Figma, this is to address issues. Shapes linked with each arrow node represent the starting point, Action, and Input/Output leading to a decision. Screen state explained with detailed information this would help the user move forward onto the next step
    uniE621 Customer Journey Map-UX
    UX CJM BOOKING PROCESS Testing the software, not the user, conducted usability testing with users to enable valuable feedback, a step-by-step process on how to book a flight to make a payment, avoiding ambiguity and focusing on the positive points. Allow the user and stakeholder to refer to colour co-ordinated on the booking process, for a simple and seamless process.
    uniE621 UX Project
    UX Designer Prototype Figma I designed a fictional prototype on Software Figma for an Airline Booking App, this prototype is responsive on native and Desktop apps. This project aimed to establish user experience while navigating and pinpointing negative points such as user interface and improving the product for future users for an intuitive experience.
    uniE621 Graphic Design
    Photoshop Salon Flyer Working from promotional marketing leaflet, re-designed using gradient minimal colour, and embossed font, advertising Hair salon Business.
    uniE621 Branding-AU Cosmetic Brand
    Illustrator Mock Branding Dimension The project design part of the course created a branding name, minimal colours and fonts used for the process. The 3D model used on Adobe Dimension, package designed done on adobe illustrator