Available to hire
Hi, I’m Christina Teo Wei Ping. I’m a finance graduate with extensive experience in accounting, data entry, and customer operations across hospitality, retail, and logistics. I have hands-on experience with SAP, CRM, ERP systems, and cloud tools like Microsoft 365, Excel, QuickBooks and Xero. I enjoy turning numbers into actionable insights, solving problems, and collaborating with cross-cultural teams to deliver accurate results.
I am open to opportunities in finance, operations, and IT-enabled services and can start immediately. I bring reliability, attention to detail, and a proactive approach to work, from invoice reconciliation to process improvements that boost efficiency and accuracy.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Customer Operations Officer at Spa Esprit Group
April 1, 2023 - July 1, 2025Managed customer requests using Jira and Zendesk; assigned tickets to a 5-member Custcare team; processed extensions, voids, refunds, and credit transfers via Studio Manager; raised POs for finance processing; claimed clients' medical bills and monthly bills; handled refunds and supplier invoices; responded to daily inquiries (20+ tickets) and reviewed Google reviews for outlets; consistently met KPI targets with bonus; worked across brands including Strip, Browhaus, Spa Esprit, and F&B.
Data Entry Clerk at Pathlab & Clinical Laboratory Pte Ltd
January 1, 2023 - March 1, 2023High-volume data entry of customer data and accounts into lab system; distribution of reports to teammates; speed typing.
Customer Support (WFH) at Lalamove
October 1, 2022 - December 1, 2022Provided WhatsApp support to corporate clients; assisted with delivery orders (ETA, route changes, driver tips); monitored orders via Lalamove system and Google Maps; resolved delivery issues; liaised with drivers via WhatsApp and phone; weekend shifts; 12-hour shifts during festive seasons; led a team of drivers and tracked deliveries.
Accounts Executive (Shared Services) at Fei Siong Food Management Pte Ltd
July 1, 2019 - March 1, 2022Accounts payable: daily invoice data entry (~3,000 invoices/month); software: QuickBooks, ERP (Dynamics 365 BC), Excel (Pivot/VLookup); vendor statement reconciliation; AR: month-end journal entries; bank/credit card reconciliations; download of Shopee & Foodpanda invoices to shared folders.
Grabfood Driver at Grabfood
November 1, 2018 - June 1, 2019Car delivery; roughly 10 deliveries per day; supports on-demand mobility services.
Car delivery at Grabfood
November 1, 2018 - June 1, 2019Car delivery for Grabfood; approx. 10 deliveries per day.
Finance Executive at Chyau Fwu Wine and Spirits Pte Ltd
May 1, 2018 - October 1, 2018Data entry of invoices (~80/day); accounting software: Xero; daily cash and credit sales collections; SOA verification and payment status updates.
Home-based Coordinator at One MACRAYAN Pte Ltd
January 1, 2018 - April 1, 2018Compiled over 200 data entries daily for marketing; posting of job ads; client communications; coordinating manpower for events; high-volume data entry; ad-hoc duties.
Home-based DataEntry at Five Star Tuition
October 1, 2017 - December 1, 2017Typed and organized Primary 5 & 6 Math questions and solutions in PowerPoint; 300+ questions; designed questions and solutions with diagrams and models.
Software Engineer at Ei Infocomm Pte Ltd
May 1, 2017 - September 1, 2017Provided technical solutions in internet commerce and ICT; contributed to CIMSO hospitality software; contract-ended.
Software Engineer at Ei-lnfocomm Pte Ltd
May 1, 2017 - September 1, 2017Provided technical solutions for CIMSO software (hospitality software); internet commerce and multimedia system support; contract ended.
Accounts Assistant (AR) at Atlas Sound & Vision Pte Ltd
January 1, 2017 - April 1, 2017Daily cash collection for two companies; AR aging and overdue payments; recording payments in SAP and Excel; preparing refund forms for AP.
Accounts Data Entry at Williams-Sonoma, Singapore
September 1, 2016 - December 1, 2016Data entry to support accounts; checked invoices for discrepancies (approx. 100/day).
Accounts data entry at Williams - Sonoma, Singapore
September 1, 2016 - December 1, 2016Data entry to support accounts; checking invoices for discrepancies (approximately 100 invoices/day).
Accounts Officer at United Engineers Limited (UEL)
May 1, 2015 - October 1, 2015Full set of accounts for two subsidiaries; ACCPAC (Sage 300) for AP/AR/GL; bank reconciliations; inter-company liaison; AR aging; ad-hoc duties.
Accounts Officer at United Engineers Limited (UEL), Singapore
May 1, 2015 - October 1, 2015Full-set accounts using ACCPAC (Sage 300); updating customer and supplier databases; purchase orders; AR/AP tasks; bank reconciliations; inter-company liaison; ad-hoc duties.
Administrative Officer at ASML Engineering Pte Ltd
July 1, 2013 - February 1, 2014Data entry of engineers' timesheets into SAP; high-volume data entry; used SAP/Oracle; strong accuracy and speed.
Administrative Officer at ASML Engineering Pte Ltd, Singapore
July 1, 2013 - February 1, 2014Data entry of engineers’ timesheets into SAP; fast typist (1000+ entries/week); used SAP/Oracle, Outlook Express, Excel, Word.
Cashier/Service Assistant at Paragon Marketplace Singapore
July 1, 2010 - August 1, 2011Handled large cash transactions; customer service; observed multiple tasks including cash reconciliation and daily sales reporting; occasional late shifts.
Education
Advanced Professional Certification in Logistics at Temasek Polytechnic, Singapore
January 1, 2025 - January 1, 2025Bachelor of Commerce in Finance at Murdoch University, Kaplan (SG) & Perth
January 1, 2012 - January 1, 2014Diploma in Hospitality and Tourism Management at Kaplan University, Singapore
January 1, 2009 - January 1, 2010A’Levels at Yishun Junior College, Singapore
January 1, 2007 - January 1, 2008O’Levels at Whitley Secondary School, Singapore
January 1, 2003 - January 1, 2006Advanced Professional Certification in Logistics at Temasek Polytechnic, Singapore
January 1, 2025 - January 1, 2025Bachelor of Commerce in Finance at Murdoch University, Kaplan (SG) & Perth
January 1, 2012 - January 1, 2014Diploma in Hospitality and Tourism Management at Kaplan University, Singapore
January 1, 2009 - January 1, 2010A’Levels at Yishun Junior College, Singapore
January 1, 2007 - January 1, 2008O’Levels at Whitley Secondary School, Singapore
January 1, 2003 - January 1, 2006Qualifications
Advanced Professional Certification in Logistics
January 1, 2025 - January 1, 2025Bachelor of Commerce in Finance
January 1, 2012 - January 1, 2014Diploma in Hospitality and Tourism Management
January 1, 2009 - January 1, 2010A’Levels
January 1, 2007 - January 1, 2008O’Levels
January 1, 2003 - January 1, 2006Best Employee
April 1, 2011 - June 5, 2026Gold for National Fitness
January 1, 2008 - June 5, 20261st in Cross Country Run
January 1, 2007 - June 5, 2026Industry Experience
Financial Services, Retail, Healthcare, Professional Services, Education, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Hire a Content Designer
We have the best content designer experts on Twine. Hire a content designer in Singapore today.