Hi there! I'm Thuan Shafer Shiek Preena, a Strategic Lead Software Engineer with 9 years of experience architecting scalable, AI-driven web ecosystems.
Hi there! I’m Thuan Shafer Shiek Preena, a Strategic Lead Software Engineer with 9 years of experience architecting scalable, AI-driven web ecosystems. I specialize in building scalable, AI-powered platforms and leading cross-functional teams to deliver mission-critical solutions across insurance, airlines, and healthcare domains. I thrive on turning complex problems into practical, high-impact software that users love.
I’m passionate about delivering delightful user experiences, collaborating closely with product and design to ship reliable, measurable software. I continuously explore new cloud, AI, and front-end innovations to accelerate delivery, improve resilience, and drive meaningful outcomes for stakeholders.
Design, build, integrate, test & document a production-ready portfolio / marketing website for S&I Cleaning Co. using the Astro framework. The goal is to provide a responsive UI, comprehensive service detail pages & robust lead-capture flows to drive business growth.
Designed & architected a modular Agentic UI KIT with a scalable flow-builder framework & media layer, enabling seamless form-to-chat integration, real-time context synchronization & faster deployment of complex conversational workflows. Delivered core features including Live Agent transfer, Intelligent FNL flow, Illuminar Adapter Service UI, Rozie AI demo site & voice-enabled Web Chat (DeepGRAM & Google Voice SDK), driving adoption across Insurance, Airlines and Healthcare domains.
Designed & architected a modular Agentic UI Kit with a scalable flow-builder framework and media layer, enabling seamless form-to-chat integration, real-time context synchronization, and rapid deployment of complex conversational workflows. Delivered core features including Live Agent Transfer, Intelligent FNO L workflow, Illuminar Adaptor Service UI, Rozie AI demo site & voice-enabled Web Chat. Drove cross-domain adoption across insurance and airline sectors, with public showcases at WAF 2025 and ITC Vegas 2025, contributing to Rozie AI’s top-5 finalist placement in the Zurich AI Hyper Challenge. Implemented domain-specific dialog flows and integrated a joint JS framework to enable advanced diagramming, drag-&-drop, and interactive flow construction, significantly boosting user engagement and system modeling capabilities.
Led a cross-functional team of 7 developers in delivering software solutions in close collaboration with solution architects and business analysts, ensuring alignment with client requirements, operational feasibility, and business workflows.
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