Available to hire
I am a Senior ICT Project Manager with 10+ years delivering complex, high-value ICT and SaaS programs across EMEA, APAC and North America. I have delivered projects up to £5.4m, taken P&L ownership, and led cross-functional global teams across Agile and PRINCE2 environments.
I excel in stakeholder management, governance, risk and delivery assurance, and I bring hands-on technical capability (HTML/CSS, integrations) to bridge business and IT. My experience spans SaaS platforms, Microsoft Dynamics 365, VoIP, cloud services, and system integrations, delivering reliable, scalable solutions for enterprise and government clients while maintaining a calm, collaborative leadership style.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Senior ICT Project Manager at Fuse Universal
December 1, 2022 - PresentLead end-to-end delivery of multiple concurrent SaaS implementations and integrations across international clients. Consistently delivered projects on time and within scope, maintaining strong customer satisfaction. Managed cross-functional teams across Engineering, Product, Customer Success, and third-party vendors; owned governance across scope, schedule, risk, issue, and change management. Acted as senior delivery contact for enterprise customers, providing clear reporting and delivery assurance to senior leadership. Led complex third-party software integrations and platform customization; delivered bespoke customer instances, including custom HAP configurations. Contributed to cloud-based learning content development using HTML and CSS.
Project Manager at DXC Technology
January 1, 2022 - December 31, 2022Delivered large, high-risk enterprise ICT projects across multiple regions. Maintained full financial ownership including revenue tracking, forecasting, and P&L management. Managed project budgets ranging from six-figures to multi-millions and led multidisciplinary internal and external delivery teams. Served as Opportunity Manager for large and moderately complex bids, contributing to revenue growth. Identified and developed new commercial opportunities within existing client accounts. Chaired internal and client governance forums and built strong relationships with senior client stakeholders. Mentored project managers and delivery staff to improve delivery maturity.
Project Manager at Squirrel Systems
September 1, 2020 - December 31, 2021Delivered global hospitality and retail technology projects. Managed budgets from $500 to $500k and delivered for SME, Government, and Enterprise customers. Planned capacity and workload for 7 engineers plus contractors and vendors. Produced and governed detailed project documentation (MS Projects, RAID logs, highlight reports, run books). Chaired regular stakeholder reviews to ensure milestone and commercial alignment. Proactively managed risks and issues to protect delivery timelines, quality, and cost. Conducted structured lessons learned to drive continuous improvement and ensured seamless handover from Sales to Delivery and into BAU support.
Senior Project Coordinator at Celestra Ltd
February 1, 2017 - September 30, 2018Delivered large IT/Epos deployments and IT services. Standardised PRINCE2 and Agile governance across projects. Developed KPIs and reporting frameworks, chaired cross-functional delivery teams, mentored new team members, and managed client and stakeholder relationships. Ensured H&S compliance for field teams.
Project Manager (Internship) at Capitol Construction
September 1, 2014 - September 30, 2016Supported delivery of 25+ live construction projects. Produced project initiation documentation aligned to PRINCE2. Maintained project plans, risks, issues, and benefits tracking; coordinated meetings; worked closely with architects, designers, and clients.
Volunteer Senior Project Coordinator at Dress for Success (NZ)
January 1, 2014 - December 31, 2015Volunteer role supporting education and empowerment initiatives; coordinated project plans, stakeholder communications, and event delivery in support of program beneficiaries.
Education & Conservation Projects Coordinator at ISVolunteers – Cambodia & Thailand
January 1, 2013 - December 31, 2013Supported education and conservation projects across multiple countries, coordinating logistics, partnerships, and volunteer deployments.
Education
PMP Certification at Learning People
January 11, 2030 - January 14, 2026PRINCE2 Foundation & Practitioner at Accredited Provider
January 1, 2017 - January 1, 2017Diploma in Project Management at TAFE, Australia
January 1, 2017 - January 1, 2017Certificate IV in Project Management Practice at TAFE, Australia
January 1, 2015 - January 1, 2015Qualifications
National Diploma in Art & Design
January 1, 2009 - January 1, 2009GCSEs including Maths & English
January 1, 2007 - January 1, 2007PMP Certification
January 11, 2030 - January 14, 2026PRINCE2 Foundation & Practitioner — Accredited
January 1, 2017 - January 1, 2017Diploma in Project Management
January 1, 2017 - January 1, 2017Certificate IV in Project Management Practice
January 1, 2015 - January 1, 2015National Diploma in Art & Design
January 1, 2009 - January 1, 2009GCSEs including Maths & English
January 1, 2007 - January 1, 2007Industry Experience
Software & Internet, Education
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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