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Hi, I’m Rofiat Temitope Jimoh, a sociologist turned administrative and HR support professional based in Ikoyi, Lagos. I bring 2+ years of experience in administrative support, customer service, and HR operations, with a knack for optimizing workflows, boosting productivity, and delivering great customer experiences. I excel at cross-functional collaboration, data-driven reporting (Excel, Google Suite), and maintaining accurate records. I’m seeking to contribute to a dynamic organization where I can leverage my diverse skill set to improve efficiency and satisfaction.…Hi, I’m Rofiat Temitope Jimoh, a sociologist turned administrative and HR support professional based in Ikoyi, Lagos. I bring 2+ years of experience in administrative support, customer service, and HR operations, with a knack for optimizing workflows, boosting productivity, and delivering great customer experiences. I excel at cross-functional collaboration, data-driven reporting (Excel, Google Suite), and maintaining accurate records. I’m seeking to contribute to a dynamic organization where I can leverage my diverse skill set to improve efficiency and satisfaction.

Rofiat Temitope Jimoh

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Hi, I’m Rofiat Temitope Jimoh, a sociologist turned administrative and HR support professional based in Ikoyi, Lagos. I bring 2+ years of experience in administrative support, customer service, and HR operations, with a knack for optimizing workflows, boosting productivity, and delivering great customer experiences. I excel at cross-functional collaboration, data-driven reporting (Excel, Google Suite), and maintaining accurate records. I’m seeking to contribute to a dynamic organization where I can leverage my diverse skill set to improve efficiency and satisfaction.…Hi, I’m Rofiat Temitope Jimoh, a sociologist turned administrative and HR support professional based in Ikoyi, Lagos. I bring 2+ years of experience in administrative support, customer service, and HR operations, with a knack for optimizing workflows, boosting productivity, and delivering great customer experiences. I excel at cross-functional collaboration, data-driven reporting (Excel, Google Suite), and maintaining accurate records. I’m seeking to contribute to a dynamic organization where I can leverage my diverse skill set to improve efficiency and satisfaction.

Available to hire

Hi, I’m Rofiat Temitope Jimoh, a sociologist turned administrative and HR support professional based in Ikoyi, Lagos. I bring 2+ years of experience in administrative support, customer service, and HR operations, with a knack for optimizing workflows, boosting productivity, and delivering great customer experiences.

I excel at cross-functional collaboration, data-driven reporting (Excel, Google Suite), and maintaining accurate records. I’m seeking to contribute to a dynamic organization where I can leverage my diverse skill set to improve efficiency and satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Administrative/Customer Support at RedTag

November 1, 2024 - Present

Provided high-level administrative support including record keeping, document management, reporting, and daily operational coordination. Managed email, calendar scheduling, meeting coordination, and follow-ups to support leadership productivity and time management. Managed online sales operations on Shopify, maintaining 100% accuracy in product listings and ensuring seamless customer transactions. Collaborated cross-functionally with designers and social media teams to improve product content, brand consistency, and digital presence. Resolved customer inquiries across phone, live chat, email and social media to ensure 95% satisfaction rate.

Receptionist/Facilities Help Desk at ATIS Real Limited

January 1, 2024 - September 30, 2024

First point of contact for building occupants, clients, and visitors in a high-rise facility. Coordinated facility service (cleaners, maintenance, security) ensuring compliance with safety and hygiene standards. Implemented an efficient lost and found and visitor’s management system improving response time by 60%. Processed purchase orders and maintained accurate building records.

Human Resources Internship at Gaogr oup of Industries

February 1, 2023 - July 31, 2023

Supported recruitment processes by screening applicants, conducting interviews, and onboarding new hires. Detailed and delivered applicant communications, improving recruitment turnaround by 25%. Managed HR documentation, data entry, performance record and meeting notes.

Customer Service at Look-in-Prim Fabric and Accessories

September 1, 2015 - August 31, 2017

Processed orders and maintained up to date customer records. Delivered excellent service by resolving inquiries, compliant and customer requests. Assisted sales team with client engagement, boosting repeated customer purchases.