Proactive and communicative professional with experience in client management, project coordination, and high-level media environments. I have a strong background in communication, event execution, and brand activations, and I am growing a keen interest in sustainability and business development. Fluent in Spanish and English, I am based in Lisbon and eager to grow within an international, purpose-driven company. My experience spans customer service at Airbnb in Lisbon, end-to-end project coordination for national and international brands, and content creation across video, photo, and media coverage.

Teresa Bueno Rodriguez

Proactive and communicative professional with experience in client management, project coordination, and high-level media environments. I have a strong background in communication, event execution, and brand activations, and I am growing a keen interest in sustainability and business development. Fluent in Spanish and English, I am based in Lisbon and eager to grow within an international, purpose-driven company. My experience spans customer service at Airbnb in Lisbon, end-to-end project coordination for national and international brands, and content creation across video, photo, and media coverage.

Available to hire

Proactive and communicative professional with experience in client management, project coordination, and high-level media environments. I have a strong background in communication, event execution, and brand activations, and I am growing a keen interest in sustainability and business development.

Fluent in Spanish and English, I am based in Lisbon and eager to grow within an international, purpose-driven company. My experience spans customer service at Airbnb in Lisbon, end-to-end project coordination for national and international brands, and content creation across video, photo, and media coverage.

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Language

Spanish; Castilian
Fluent
English
Fluent
Portuguese
Beginner

Work Experience

Customer & Community Support at Airbnb
January 1, 2025 - Present
Supporting hosts and guests in Spanish and English, ensuring high-quality digital communication and social media engagement. Identifying trends, resolving issues, and providing actionable insights to improve community experience.
Executive / Project Coordinator at Dnoise Agency
January 1, 2022 - January 1, 2025
Coordinated full-scale projects and campaigns for clients such as Philip Morris IQOS, Terra, Coca-Cola, Schweppes, Gruppo Osbourne (Nordés, 5J, Carlos III, Gold), Gruppo Suntory (Roku Gin), Pasqual, and Gruppo Zin Media. Managed activations across Spain (Madrid, Barcelona, Bilbao, Seville) and Andorra; created content and campaign execution.
Journalist & Event Coverage at Europe Press / G3 Madrid
January 1, 2019 - January 1, 2022
Covered high-profile corporate and cultural events (Premios Goya, Fashion Week, institutional galas). Coordinated technical teams, planned agendas, and prepared event schedules. Produced corporate and editorial content for national and international media. Monitored trends and identified relevant stories to deliver fast content for press and digital platforms.
Customer Service Specialist at Airbnb
October 1, 2025 - Present
Manage end-to-end customer interactions between internal teams and clients in a fast-paced international environment. Resolve customer issues efficiently while maintaining high satisfaction levels and supporting continuous improvement in service delivery.
Account Executive at Dnoise (Communication & Advertising Agency)
July 1, 2023 - October 1, 2025
Managed end-to-end projects for national and international brands; coordinated logistics, planning, and execution of marketing campaigns and events. Prepared proposals and budgets aligned with client needs; led brand activations in HO.RE.CA channels, festivals, and large-scale events. Collaborated closely with cross-functional teams to deliver high-quality results.
Video & Photo Editor / Media Coverage at G3 & Europa Press
January 1, 2018 - January 1, 2023
Covered national and international news, produced photo and video content for major media outlets (TVE, Mediaset, A tres Medios). Worked with top-tier lifestyle publications (Vogue, Elle, Marie Claire, Hola). Covered major events such as Fashion Weeks and the Goya Awards; built direct relationships with high-level clients in the media industry.
Communication Manager at Lanave (Incubator)
January 1, 2021 - Present
Managed internal and external communication strategy; created content and coordinated messaging across channels; gained hands-on experience in a startup and entrepreneurial environment.

Education

Bachelor's Degree in Audiovisual Communication at Complutense University of Madrid
January 1, 2014 - January 1, 2018
Bachelor’s Degree in Audio Visual Communication at Universidad Complutense de Madrid
January 11, 2030 - June 25, 2026

Qualifications

Advanced Vocational Degree in Image and Sound
January 1, 2012 - January 1, 2014
Social Media & Community Management
January 11, 2030 - December 13, 2025
Higher Technical Degree in Image and Sound Education
January 11, 2030 - June 25, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services