I am a highly experienced professional with 25+ years in administrative support, graphic design, presentation development, and customer service. Throughout my career, I have built a strong reputation for creativity, organization, reliability, and exceptional communication skills. Since retiring, I have expanded my skill set into user-generated content (UGC) creation, bringing my experience in media, storytelling, and audience engagement into the digital space. I now create authentic, relatable video content designed to connect with viewers and support brand goals.

Terry Ferguson

I am a highly experienced professional with 25+ years in administrative support, graphic design, presentation development, and customer service. Throughout my career, I have built a strong reputation for creativity, organization, reliability, and exceptional communication skills. Since retiring, I have expanded my skill set into user-generated content (UGC) creation, bringing my experience in media, storytelling, and audience engagement into the digital space. I now create authentic, relatable video content designed to connect with viewers and support brand goals.

Available to hire

I am a highly experienced professional with 25+ years in administrative support, graphic design, presentation development, and customer service. Throughout my career, I have built a strong reputation for creativity, organization, reliability, and exceptional communication skills.

Since retiring, I have expanded my skill set into user-generated content (UGC) creation, bringing my experience in media, storytelling, and audience engagement into the digital space. I now create authentic, relatable video content designed to connect with viewers and support brand goals.

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Experience Level

Language

English
Fluent

Work Experience

UGC Creator (Freelance) at Self-Employed / Freelance
January 1, 2024 - November 22, 2025
Create over 700+ TikTok videos; produced UGC for brands seeking trust, connection, and multi-generational reach. Skilled in filming, editing, scripting, and on-screen/voiceover delivery. Specialized in content that resonates with older audiences, including Boomers and Gen X. Translate brand messaging into natural, human-centered, camera-friendly content. Currently creating authentic, engaging UGC for social media platforms.
Administrative Assistant II at HHSC State/TX
December 31, 2014 - December 31, 2014
Reported to the Regional Director in Texas; performed a variety of highly responsible administrative, clerical, and operational support functions of a wide and complex nature. Took photos, processed, organized and distributed all employee ID badges in Region 05/State of Texas. Entered all requests into database.
Documentation / Graphics Specialist at CFDRC
December 31, 2010 - December 31, 2010
Provided administrative and graphics support for Project Engineers, Research Engineers, Managers, Directors and Vice Presidents. Proofreading, graphics support, creating slide shows.
Technical Illustrator at CFDRC
December 31, 2004 - December 31, 2004
Created graphics for reports, briefings, proposals and production of large-format displays for conferences and symposiums. Prepared charts, technical illustrations and presentations in support of technical staff and government customers.
Media Specialist at Target District
December 31, 2004 - December 31, 2004
Created presentations, reports, documents and graphics. Created, enhanced, wrote articles, edited and designed weekly and bi-monthly newsletters and CCTV for entire company.
Graphic Assistant at Spartan / Spartanat
December 31, 2001 - December 31, 2001
Created graphics, typesetting, and support materials; contributed to corporate communications.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Professional Services, Education, Government