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I am a final-year Business Administration student at Hanoi University, graduating at the end of June 2026, with experience in administrative support, e-commerce operations, customer service, and content marketing. I am skilled in scheduling, documentation, stakeholder communication, and cross-functional coordination. Proficient in Microsoft Office, Google Workspace, Zoom, and AI tools such as ChatGPT and Notion AI, I am highly organized, detail-oriented, and eager to provide reliable virtual assistance while helping businesses improve efficiency.…I am a final-year Business Administration student at Hanoi University, graduating at the end of June 2026, with experience in administrative support, e-commerce operations, customer service, and content marketing. I am skilled in scheduling, documentation, stakeholder communication, and cross-functional coordination. Proficient in Microsoft Office, Google Workspace, Zoom, and AI tools such as ChatGPT and Notion AI, I am highly organized, detail-oriented, and eager to provide reliable virtual assistance while helping businesses improve efficiency.

Le Phuong Thao

Marketing Strategist, Content Strategist, Content Creator, +2

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I am a final-year Business Administration student at Hanoi University, graduating at the end of June 2026, with experience in administrative support, e-commerce operations, customer service, and content marketing. I am skilled in scheduling, documentation, stakeholder communication, and cross-functional coordination. Proficient in Microsoft Office, Google Workspace, Zoom, and AI tools such as ChatGPT and Notion AI, I am highly organized, detail-oriented, and eager to provide reliable virtual assistance while helping businesses improve efficiency.…I am a final-year Business Administration student at Hanoi University, graduating at the end of June 2026, with experience in administrative support, e-commerce operations, customer service, and content marketing. I am skilled in scheduling, documentation, stakeholder communication, and cross-functional coordination. Proficient in Microsoft Office, Google Workspace, Zoom, and AI tools such as ChatGPT and Notion AI, I am highly organized, detail-oriented, and eager to provide reliable virtual assistance while helping businesses improve efficiency.

Available to hire

I am a final-year Business Administration student at Hanoi University, graduating at the end of June 2026, with experience in administrative support, e-commerce operations, customer service, and content marketing. I am skilled in scheduling, documentation, stakeholder communication, and cross-functional coordination. Proficient in Microsoft Office, Google Workspace, Zoom, and AI tools such as ChatGPT and Notion AI, I am highly organized, detail-oriented, and eager to provide reliable virtual assistance while helping businesses improve efficiency.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Chinese

Beginner

Vietnamese

Fluent

Work Experience

E-commerce Executive at AZA Group

November 1, 2025 - May 1, 2026

Coordinated daily operations across customer service, logistics, and content teams. Managed customer inquiries, tracked sales performance, and prepared reports to support business decisions. Organized product information and documentation. Collaborated with multiple stakeholders to ensure smooth execution of campaigns and operational activities. Utilized AI and digital tools to improve work and communication.

Content Marketing at TLPMedia

August 1, 2024 - December 1, 2024

Created entertaining and humorous content for the 'Ginger Cat' YouTube channel. Developed content ideas, content plans, and video scripts tailored to the target audience. Researched trends, keywords, and popular topics to optimize content performance. Wrote SEO-friendly video titles, descriptions, and content to increase organic reach and visibility.

Sales at Uni English Center

July 1, 2022 - August 1, 2023

Acquired new customers and contributed approximately USD 2,000 in revenue generation. Built strong relationships with prospective clients through active listening and consultative sales approaches. Identified educational solutions to support enrollment objectives.