I am a reliable and versatile professional with a strong focus on operational efficiency and customer satisfaction. I have a proven track record in high-volume environments, mastering order preparation, cash handling, and rapid problem-solving. I am immediately available and committed to long-term stability.

MANSOUR Naoufel

I am a reliable and versatile professional with a strong focus on operational efficiency and customer satisfaction. I have a proven track record in high-volume environments, mastering order preparation, cash handling, and rapid problem-solving. I am immediately available and committed to long-term stability.

Available to hire

I am a reliable and versatile professional with a strong focus on operational efficiency and customer satisfaction. I have a proven track record in high-volume environments, mastering order preparation, cash handling, and rapid problem-solving. I am immediately available and committed to long-term stability.

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Language

Arabic
Fluent
French
Intermediate
English
Advanced

Work Experience

Sales Consultant at Phone Shop
January 1, 2021 - November 1, 2021
Drove sales by diagnosing client needs and recommending tailored mobile solutions. Executed sales strategies for products and services to meet store targets. Managed the cash register and daily closing procedures with strict financial accuracy.
E-Commerce Manager at Ghostly Store / Maverick Store (PSN)
January 1, 2022 - January 1, 2025
Managed daily operations, overseeing the full lifecycle from order receipt to fulfillment. Provided rapid conflict resolution for customer inquiries to ensure positive ratings. Tracked sales data and adjusted commercial actions to optimize inventory turnover.
Logistics and Sales Assistant at EVA Bijoux
January 1, 2023 - July 1, 2024
Orchestrated the preparation of orders, performing rigorous Quality Control (quantity/compliance) before dispatch. Managed shipping logistics and delivery timelines to ensure customer satisfaction. Advised clients on products and ensured reliable execution of cash handling procedures.
Crew Member (Polyvalent) at Fast Food Restoration
September 1, 2025 - August 1, 2025
Managed continuous order intake and rapid payment processing during peak rush hours. Coordinated seamlessly between the kitchen and service teams to minimize customer wait times. Prepared orders strictly adhering to food safety standards and time constraints.

Education

Production And Logistics Management at ISTA Constantine
January 11, 2030 - January 9, 2026
Business Administration at IAE Clermont Auvergne – Ecole de management
January 11, 2030 - January 9, 2026
Production And Logistics Management at ISTA Constantine
January 11, 2030 - January 9, 2026
Business Administration at IAE Clermont Auvergne – Ecole de management
January 11, 2030 - January 9, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail