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Hi, I’m Thea Raeburn—a travel-loving, results-oriented professional with a strong background in customer service, sales, and event coordination. I excel at understanding what clients need, delivering a consistently high level of care, and staying organized under pressure. I thrive in fast-paced environments, love exploring new cultures, and am motivated by helping people have great experiences. Beyond my work, I’ve built a solid foundation in digital marketing and content creation. I’m IT literate, proficient in MS Office and Canva, and comfortable with tools like Google Analytics. I enjoy crafting campaigns, optimizing websites with SEO, and using data to inform recommendations. I’m excited to grow my skills in a creative marketing role that combines strategy with hands-on execution.…Hi, I’m Thea Raeburn—a travel-loving, results-oriented professional with a strong background in customer service, sales, and event coordination. I excel at understanding what clients need, delivering a consistently high level of care, and staying organized under pressure. I thrive in fast-paced environments, love exploring new cultures, and am motivated by helping people have great experiences. Beyond my work, I’ve built a solid foundation in digital marketing and content creation. I’m IT literate, proficient in MS Office and Canva, and comfortable with tools like Google Analytics. I enjoy crafting campaigns, optimizing websites with SEO, and using data to inform recommendations. I’m excited to grow my skills in a creative marketing role that combines strategy with hands-on execution.

Thea Raeburn

Wardrobe, Costume Designer, Costume Fitter, +7

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Hi, I’m Thea Raeburn—a travel-loving, results-oriented professional with a strong background in customer service, sales, and event coordination. I excel at understanding what clients need, delivering a consistently high level of care, and staying organized under pressure. I thrive in fast-paced environments, love exploring new cultures, and am motivated by helping people have great experiences. Beyond my work, I’ve built a solid foundation in digital marketing and content creation. I’m IT literate, proficient in MS Office and Canva, and comfortable with tools like Google Analytics. I enjoy crafting campaigns, optimizing websites with SEO, and using data to inform recommendations. I’m excited to grow my skills in a creative marketing role that combines strategy with hands-on execution.…Hi, I’m Thea Raeburn—a travel-loving, results-oriented professional with a strong background in customer service, sales, and event coordination. I excel at understanding what clients need, delivering a consistently high level of care, and staying organized under pressure. I thrive in fast-paced environments, love exploring new cultures, and am motivated by helping people have great experiences. Beyond my work, I’ve built a solid foundation in digital marketing and content creation. I’m IT literate, proficient in MS Office and Canva, and comfortable with tools like Google Analytics. I enjoy crafting campaigns, optimizing websites with SEO, and using data to inform recommendations. I’m excited to grow my skills in a creative marketing role that combines strategy with hands-on execution.

Available to hire

Hi, I’m Thea Raeburn—a travel-loving, results-oriented professional with a strong background in customer service, sales, and event coordination. I excel at understanding what clients need, delivering a consistently high level of care, and staying organized under pressure. I thrive in fast-paced environments, love exploring new cultures, and am motivated by helping people have great experiences.

Beyond my work, I’ve built a solid foundation in digital marketing and content creation. I’m IT literate, proficient in MS Office and Canva, and comfortable with tools like Google Analytics. I enjoy crafting campaigns, optimizing websites with SEO, and using data to inform recommendations. I’m excited to grow my skills in a creative marketing role that combines strategy with hands-on execution.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Wedding Coordinator at MacGregor and MacDuff - The Whisky Bond

May 3, 2025 - Present

Coordinate wedding attire and outfits for wedding parties, adjusting outfits and taking measurements; manage tartan knowledge and differentiate between tartans to ensure customers receive exactly what they asked for; produce weekly reports to ensure measurements are collected; coordinate with clients to finalize attire four weeks before weddings; liaise with grooms about finalising their bookings.

Sales Advisor at EE

January 16, 2023 - April 25, 2025

Greet customers as they enter the store and discuss requirements to explore the most suitable option; provide product knowledge and guidance on devices/services; maintain weekly stock counts to ensure correct inventory and accurate sales logging; ensure till balances at day end.

Waitress at Victoria's Café

October 1, 2022 - November 30, 2022

Take food and drink orders from customers; note dietary and allergy requirements; ensure till balance at end of day and stock items are available.

Customer Advisor at Three Mobile

December 1, 2021 - August 31, 2022

Knowledge of systems/products ensuring accurate customer information; provide customer service and guide customers to solutions; maintain store standards and create a positive customer experience.

Counter Assistant at Unnamed (82 West Clyde Street, Helensburgh)

December 1, 2018 - September 1, 2021

Managing both phone orders and in-store orders; ensure till balance at end of night; restocking drinks and sauces to keep all products available during busy service times.

Travel Consultant at Hays Travel

August 4, 2025 - Present

Delivered strong customer service, took time to understand client needs and preferences, handled daily inquiries efficiently, and ensured a consistently high level of care. Provided thorough after-sales support to encourage repeat business and long-term customer relationships. Proactively upsold travel insurance and ancillary products. Maintained in-depth knowledge of destinations and suppliers. Processed payments, issued tickets, and managed amendments/cancellations. Maintained accurate booking records.

Wedding Coordinator at MacGregor and MacDuff

May 3, 2025 - July 31, 2025

Main point of contact for clients needing kilts and customized tartans for weddings. Responsible for adjusting outfits and measurements for different party members; maintains knowledge of tartans to ensure clients get exactly what they asked for. Produced weekly reports to ensure every wedding booking is supplied with measurements; coordinated with grooms and other parties as needed. Pre-arranged groom and guest attire four weeks before weddings; finalizing bookings and amendments.

Counter Assistant at Local Retail (Helensburgh)

December 1, 2018 - September 1, 2021

Managed both phone orders and in-store orders to ensure customers received the correct food and sides. Ensured till money was accurate at the end of the shift and restocked drinks and sauces to keep items available during busy service times.