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Customer-focused marketing graduate with experience supporting day-to-day retail operations as a key point of contact for colleagues and customers. Skilled in team support, service standards, sales performance, and using customer insights to recommend products and drive results. Holds a Master’s student background in Strategic and Digital Marketing and a strong interest in social media marketing, digital communications, and brand strategy. Experienced in content creation, social media management, market research, and campaign planning using Canva, Adobe Creative Suite, and Microsoft Office.…Customer-focused marketing graduate with experience supporting day-to-day retail operations as a key point of contact for colleagues and customers. Skilled in team support, service standards, sales performance, and using customer insights to recommend products and drive results. Holds a Master’s student background in Strategic and Digital Marketing and a strong interest in social media marketing, digital communications, and brand strategy. Experienced in content creation, social media management, market research, and campaign planning using Canva, Adobe Creative Suite, and Microsoft Office.

Laura Althea Ruscoe

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Customer-focused marketing graduate with experience supporting day-to-day retail operations as a key point of contact for colleagues and customers. Skilled in team support, service standards, sales performance, and using customer insights to recommend products and drive results. Holds a Master’s student background in Strategic and Digital Marketing and a strong interest in social media marketing, digital communications, and brand strategy. Experienced in content creation, social media management, market research, and campaign planning using Canva, Adobe Creative Suite, and Microsoft Office.…Customer-focused marketing graduate with experience supporting day-to-day retail operations as a key point of contact for colleagues and customers. Skilled in team support, service standards, sales performance, and using customer insights to recommend products and drive results. Holds a Master’s student background in Strategic and Digital Marketing and a strong interest in social media marketing, digital communications, and brand strategy. Experienced in content creation, social media management, market research, and campaign planning using Canva, Adobe Creative Suite, and Microsoft Office.

Available to hire

Customer-focused marketing graduate with experience supporting day-to-day retail operations as a key point of contact for colleagues and customers. Skilled in team support, service standards, sales performance, and using customer insights to recommend products and drive results.

Holds a Master’s student background in Strategic and Digital Marketing and a strong interest in social media marketing, digital communications, and brand strategy. Experienced in content creation, social media management, market research, and campaign planning using Canva, Adobe Creative Suite, and Microsoft Office.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Student marketing experience (live briefs / campaign creation) at Multiple brands (not specified individually in job format)

January 1, 2022 - January 1, 2026

Worked on live online briefs to create and pitch real campaigns aligned with KPIs and brand guidelines. Brands included Football Association Wales, Pontc charity, Size? (SIZE?), Cotopaxi, Unity, HubSpot social media marketing and HubSpot digital marketing, and Semrush SEO Essentials / Scale creative campaign modules. Focused on research insights, campaign management, and marketing communications aligned to consumer behaviour and trends.

Senior Style Advisor / Personal Stylist at Mint Velvet / John Lewis

January 1, 2022 - Present

Supported the management team with day-to-day operations, acting as a key point of contact for colleagues and customers. Assisted in supervising team members, providing guidance, training, and support to maintain high service standards. Used customer insights and purchasing behaviour to recommend products and drive sales performance. Contributed to visual merchandising and product presentation to enhance the customer experience and reflect brand identity. Monitored sales targets and supported initiatives to maximise store performance. Demonstrated leadership, communication, and problem-solving skills in a fast-paced retail environment.