Hi, I’m Thomas Horton, an account-management and administration professional with hands-on experience in warehouse operations, parts management, and customer support. I’m seeking work-from-home or remote opportunities while remaining capable of leveraging a commercial office space if needed. I’m motivated by optimizing processes, leading teams, and delivering strong front-end business results across sales, logistics, and service parts. I’m proficient with MS Office and data systems, enjoy cross-functional collaboration, and am a self-toster who continually looks for smarter ways to work. I bring a practical, friendly approach to problem solving and a proven track record of improving efficiency and customer satisfaction in fast-paced environments.

Thomas Horton

Hi, I’m Thomas Horton, an account-management and administration professional with hands-on experience in warehouse operations, parts management, and customer support. I’m seeking work-from-home or remote opportunities while remaining capable of leveraging a commercial office space if needed. I’m motivated by optimizing processes, leading teams, and delivering strong front-end business results across sales, logistics, and service parts. I’m proficient with MS Office and data systems, enjoy cross-functional collaboration, and am a self-toster who continually looks for smarter ways to work. I bring a practical, friendly approach to problem solving and a proven track record of improving efficiency and customer satisfaction in fast-paced environments.

Available to hire

Hi, I’m Thomas Horton, an account-management and administration professional with hands-on experience in warehouse operations, parts management, and customer support. I’m seeking work-from-home or remote opportunities while remaining capable of leveraging a commercial office space if needed. I’m motivated by optimizing processes, leading teams, and delivering strong front-end business results across sales, logistics, and service parts.

I’m proficient with MS Office and data systems, enjoy cross-functional collaboration, and am a self-toster who continually looks for smarter ways to work. I bring a practical, friendly approach to problem solving and a proven track record of improving efficiency and customer satisfaction in fast-paced environments.

See more

Language

English
Fluent

Work Experience

Parts Interpreter / Warehouse Manager at Claas Harvest Centre
September 1, 2025 - Present
Over Counter, phone and online agricultural parts sales and customer support. Developed and managed budgets for all elements of parts (customer sales, parts stocking, supplier accounts, freight and logistics, warranty, workshop service parts and tools). Introduced inbox zero and Notion task systems to improve workflow. Hybrid work environment with in-office presence most days, after-hours on call every second week, and occasional WFH/on-site days.
Dismantler / Parts Manager at Jollys Auto Parts
January 1, 2023 - January 1, 2025
Auto wreckers lead dismantler; parts removal, identification and testing. Counter and phone sales. Managed six staff in the dismantling department, updating rosters, assigning tasks and setting weekly/monthly goals. Improved premium parts sales processes, implemented a job list system with timelines, and increased department efficiency by over 30% through task delegation aligned to staff skills. Maintained stock levels and reduced aging inventory; managed phone and IT systems, data entry, reporting and monthly meetings.

Education

VCE Completion at Korumburra Secondary College
January 11, 2030 - January 1, 2015
Microsoft Office Online Course at Udemy
January 11, 2030 - May 29, 2026
Google Project Management Professional Certificate at Coursera
January 11, 2030 - May 29, 2026
Google Data Analytics Certificate at Coursera
January 11, 2030 - May 29, 2026
Google IT Support Certificate at Coursera
January 11, 2030 - May 29, 2026

Qualifications

First Aid Certificate
March 1, 2026 - May 29, 2026

Industry Experience

Manufacturing, Retail, Professional Services, Agriculture & Mining, Transportation & Logistics