Operations, events and project coordination professional with a strong background in venue management, logistics, client communication and organisational support. Skilled in managing schedules, coordinating teams, handling customer and stakeholder communication, and solving problems in fast-paced environments. Over the past decade, developed a versatile skill set across office administration, venue and events management, tour logistics, production coordination and client-facing support roles. Comfortable working independently, managing multiple priorities, and adapting quickly to new systems and technologies.

Thomas Carnell

Operations, events and project coordination professional with a strong background in venue management, logistics, client communication and organisational support. Skilled in managing schedules, coordinating teams, handling customer and stakeholder communication, and solving problems in fast-paced environments. Over the past decade, developed a versatile skill set across office administration, venue and events management, tour logistics, production coordination and client-facing support roles. Comfortable working independently, managing multiple priorities, and adapting quickly to new systems and technologies.

Available to hire

Operations, events and project coordination professional with a strong background in venue management, logistics, client communication and organisational support. Skilled in managing schedules, coordinating teams, handling customer and stakeholder communication, and solving problems in fast-paced environments.

Over the past decade, developed a versatile skill set across office administration, venue and events management, tour logistics, production coordination and client-facing support roles. Comfortable working independently, managing multiple priorities, and adapting quickly to new systems and technologies.

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Language

English
Fluent

Work Experience

Self Employed Social Media & Operations Support at Dyno-Rod East Midlands
January 1, 2024 - Present
Managed day-to-day client communication and scheduling coordination. Managed and engaged with Instagram, Facebook and TikTok, creating and posting content. Organised engineers, operational schedules and project timelines. Produced reports and oversaw operational planning for content delivery, coordinating approvals, timelines and workflow management. Worked independently while managing multiple ongoing projects.
Production & Tour Manager at The Mercians
January 1, 2023 - Present
Coordinated travel logistics, accommodation and itineraries for tours and live events. Advanced shows and communicated directly with venues and promoters, promoting events as required. Managed schedules, production planning and operational organisation. Coordinated crew and resolved issues in fast-paced live environments. Supported budgeting and logistical planning for touring activity.
Venue Manager at The Shed
January 1, 2018 - January 1, 2023
Oversaw day-to-day venue operations in a busy live events environment. Managed staff, customer service and operational logistics. Coordinated live events, ticketing systems and scheduling. Managed the venue’s social media accounts including social media ads and organic posts. Handled issue resolution and customer communication during events. Worked closely with promoters, artists and suppliers to ensure smooth event delivery.
Events Manager at The Shed
January 1, 2017 - January 1, 2018
Planned and coordinated live events and venue programming. Managed event schedules, artist bookings and ticketing operations. Coordinated event logistics and customer communication. Assisted with venue operations and operational planning.
Office Administrator, CCTV Reports & Business Development Manager at Dyno-Rod Peterborough
January 1, 2011 - January 1, 2014
Managed customer communication and office administration duties. Produced CCTV reports and handled documentation processing. Coordinated engineers and scheduling requirements. Managed invoicing and internal office systems. Supported business development and assisted with customer relationship management.

Education

Add your educational history here.

Qualifications

Music Technology & Performance Degree (2:1)
January 11, 2030 - July 20, 2026
BTEC Music Performance
January 11, 2030 - July 20, 2026
GCSEs
January 11, 2030 - July 20, 2026

Industry Experience

Media & Entertainment, Transportation & Logistics, Professional Services, Education