Hi, I’m Victoria Dimitrova, a creative and adaptable artist based in Varna, Bulgaria, specializing in character design, concept art, and 2D game visuals. I love building unique worlds and convincing characters that connect with players and viewers, with experience from game jams, university projects, and personal work.

Victoria Dimitrova

Hi, I’m Victoria Dimitrova, a creative and adaptable artist based in Varna, Bulgaria, specializing in character design, concept art, and 2D game visuals. I love building unique worlds and convincing characters that connect with players and viewers, with experience from game jams, university projects, and personal work.

Available to hire

Hi, I’m Victoria Dimitrova, a creative and adaptable artist based in Varna, Bulgaria, specializing in character design, concept art, and 2D game visuals.

I love building unique worlds and convincing characters that connect with players and viewers, with experience from game jams, university projects, and personal work.

See more

Language

English
Fluent
German
Intermediate
Russian
Intermediate
Bulgarian
Fluent

Work Experience

Customer Support Relations for Ubisoft Games at Concentrix (Ubisoft Games)
July 5, 2021 - March 31, 2023
Provided technical support and troubleshooting for Ubisoft titles. Assisted in onboarding new hires as a co-trainer. Strengthened communication and teamwork skills in a high-volume support environment.
Project-Based Experience at Erasmus+ program (between Technical University of Varna and The University of Applied Science in Eindhoven (Netherlands)
February 3, 2020 - July 17, 2020
Game Design program - Designed and illustrated full character sheets, backgrounds, and UI for 2D puzzle game - Developed frame-by-frame animations and implemented puzzle mechanics. - Edited and voiced trailers/demos for game presentations. - Created characters, level assets, and logos during multiple Game Jams, collaborating with small teams on storytelling and gameplay design. Presented at Erasmus+ showcase for a client Part of Developing a fully playable 2D demo
Student representative and office assistant at Consultorio OOD / Medlink Students
August 28, 2024 - November 4, 2025
- Serve as main point of contact for prospective students and families, guiding them through complex university admissions processes across multiple institutions. - Manage detailed application workflows, including document collection, verification, translation, legalization, and submission, tailored to individual candidate needs. - Provide empathetic support, addressing sensitive situations (e.g. failed exams, unusual documentation cases) while maintaining candidate engagement and satisfaction. Coordinate with universities, embassies, immigration offices, and internal teams (Sales, Legal, HR, Accounting) to ensure smooth operations. - Develop protocols and automations to improve efficiency and consistency across teams. - Deliver training and mentorship for new colleagues on processes, tools, communication standards, and best practices.
Web Developer + Tech Support & SEO Assistant at Regional Center for Inclusive Education
October 9, 2020 - February 26, 2021
- Created a whole new Web page for the institution - Maintained and updated company websites and online platforms, ensuring functional and visual integrity. - Provided technical support and content updates, aligned with client needs. - Assisted with SEO strategies to improve visibility and engagement
Character Designer / 2D Game Artist at Personal projects and University experience (Erasmus+ project) + Game Jams
July 20, 2021 - March 20, 2023
Designed and illustrated full character sheets, backgrounds, and UI for a 2D puzzle game (Erasmus+ project). Developed frame-by-frame animations and implemented puzzle mechanics. Edited and voiced trailers/demos for game presentations. Created characters, level assets, and logos during multiple Game Jams, collaborating with small teams on storytelling and gameplay design. Presented at the Erasmus+ showcase for a client.
Technical Support / Onboarding Co-Trainer at Medlink Students
August 20, 2024 - November 20, 2025
Provided technical support and troubleshooting for Ubisoft titles. Assisted onboarding new hires as a co-trainer. Strengthened communication and teamwork in a high-volume support environment.

Education

2D Animation at ARCA Academy / Online Technical University of Varna — Software and Internet Technologies
January 11, 2030 - February 25, 2026
Bachelor of Business at "Dimitar A. Tsenov" Academy of Economics
October 13, 2025 - July 16, 2029
Business Informatics
Bachelor at Technical University of Varna
September 17, 2018 - June 25, 2021
Software Engineering
2D Animation at ARCA Academy Online Technical University of Varna (Software and Internet Technologies)
January 11, 2030 - March 5, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Education, Media & Entertainment, Software & Internet
    paper Art portfolio

    The link below will reach to my art portfolio with contents from different projects, which have been part of Freelance tasks, Erasmus+, Personal projects and other.
    The portfolio contains projects related to Character Design, 2D animation, Concept art, Game Design, etc.

    https://www.twine.net/signin

    paper Writing projects link to 'portfolio'

    The link contains a short overview of some written skills part of the projects I have worked on.
    These projects include freelance tasks, Erasmus+, personal Projects and other.
    The link has few folders for the different contents: Game Script/s; Children’s stories; Books section; Short stories.
    https://www.twine.net/signin