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Passionate and creative freelance artist and digital marketer looking for roles that encourage growth while offering challenging opportunities. I thrive in creative environments and enjoy the sense of achievement that comes with productivity and responsibility. I combine strong copywriting and content design with cross-channel experience, SEO training, and content management skills. I’m confident using social media scheduling and analytics tools, and I enjoy turning ideas into effective content and measurable results across digital platforms.…Passionate and creative freelance artist and digital marketer looking for roles that encourage growth while offering challenging opportunities. I thrive in creative environments and enjoy the sense of achievement that comes with productivity and responsibility. I combine strong copywriting and content design with cross-channel experience, SEO training, and content management skills. I’m confident using social media scheduling and analytics tools, and I enjoy turning ideas into effective content and measurable results across digital platforms.

Katrina Hajowyj

Digital Marketer, SEO Expert, Social Media Manager, +2

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Passionate and creative freelance artist and digital marketer looking for roles that encourage growth while offering challenging opportunities. I thrive in creative environments and enjoy the sense of achievement that comes with productivity and responsibility. I combine strong copywriting and content design with cross-channel experience, SEO training, and content management skills. I’m confident using social media scheduling and analytics tools, and I enjoy turning ideas into effective content and measurable results across digital platforms.…Passionate and creative freelance artist and digital marketer looking for roles that encourage growth while offering challenging opportunities. I thrive in creative environments and enjoy the sense of achievement that comes with productivity and responsibility. I combine strong copywriting and content design with cross-channel experience, SEO training, and content management skills. I’m confident using social media scheduling and analytics tools, and I enjoy turning ideas into effective content and measurable results across digital platforms.

Available to hire

Passionate and creative freelance artist and digital marketer looking for roles that encourage growth while offering challenging opportunities. I thrive in creative environments and enjoy the sense of achievement that comes with productivity and responsibility.

I combine strong copywriting and content design with cross-channel experience, SEO training, and content management skills. I’m confident using social media scheduling and analytics tools, and I enjoy turning ideas into effective content and measurable results across digital platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

CSU Agent at Allianz

January 1, 2022 - December 31, 2022

Responded to customer emails and supported customers with their enquiries while maintaining company response rate SLA. Worked remotely, managed workload, and provided claim updates and timeframes.

Freelance Artist and Digital Marketer at Self Employed

January 1, 2020 - Present

Created my own content strategy and made contacts with other artists via conventions, online forums and social media. Monitored trending discussions and created content to enhance my insights. Attended major UK events (e.g., MCM London, London Film & Comic Con, Hyper Japan, London Anime & Gaming Con) to expand my brand. Managed my own table at big events using self-made and designed stock to grow my social media following. Produced work against deadlines using commissioned prompts. Secured B2B relationships with independent high street retailers that sell my merch. Managed stock availability, merchandising compliance, and product placement both in other stores and in my online store.

Claims Agent/Handler and CSU Agent at Insure and Go

January 1, 2017 - January 1, 2022

Maintained up to date product and service knowledge across the insurance landscape through sector media and company emails. Provided information on policies for new and existing customers across multiple resellers (e.g., Virgin Money Travel Insurance, Benenden, Co-Op and Telegraph Travel Insurance). Assisted in training new employees in customer service and claims departments. Updated customers’ personal information on their policies (e.g., addresses, medical details). Handled large volumes of calls and emails daily with professionalism and objectivity, consistently exceeding response rate SLAs and ensuring all customers were contacted and had their queries answered. Achieved 90%+ outcomes via monthly QC on calls and emails. Logged claims, provided updates on request, and logged complaints on customers’ behalf. Processed claim information provided by customers and requested additional information where needed, including settling and declining claims when required. Achieved multiple