I’m a Senior Product Designer (UX) with 9+ years of experience designing complex, multi-platform products across SaaS and financial services. I bring empathy, clarity, and structure to fast-moving environments, helping teams understand the real user problem and translate research into interfaces that make sense to both users and the business. My strengths lie in simplifying complex workflows, guiding teams through ambiguity, and lifting product quality without slowing momentum. I’m comfortable facilitating workshops, aligning stakeholders, and helping teams find their rhythm, reduce noise, sharpen decisions, and deliver strong outcomes. I also enjoy a good laugh and singing while I work, and I strive to create a workspace where people feel heard, focused, and genuinely excited about solving problems.

Trevayne van Niekerk

I’m a Senior Product Designer (UX) with 9+ years of experience designing complex, multi-platform products across SaaS and financial services. I bring empathy, clarity, and structure to fast-moving environments, helping teams understand the real user problem and translate research into interfaces that make sense to both users and the business. My strengths lie in simplifying complex workflows, guiding teams through ambiguity, and lifting product quality without slowing momentum. I’m comfortable facilitating workshops, aligning stakeholders, and helping teams find their rhythm, reduce noise, sharpen decisions, and deliver strong outcomes. I also enjoy a good laugh and singing while I work, and I strive to create a workspace where people feel heard, focused, and genuinely excited about solving problems.

Available to hire

I’m a Senior Product Designer (UX) with 9+ years of experience designing complex, multi-platform products across SaaS and financial services. I bring empathy, clarity, and structure to fast-moving environments, helping teams understand the real user problem and translate research into interfaces that make sense to both users and the business.

My strengths lie in simplifying complex workflows, guiding teams through ambiguity, and lifting product quality without slowing momentum. I’m comfortable facilitating workshops, aligning stakeholders, and helping teams find their rhythm, reduce noise, sharpen decisions, and deliver strong outcomes. I also enjoy a good laugh and singing while I work, and I strive to create a workspace where people feel heard, focused, and genuinely excited about solving problems.

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Work Experience

Lead UX Designer at Credion
March 1, 2024 - Present
Lead UX, UI, and research across a wide digital ecosystem including the public website, advisor tools, calculators, the Yup al CRM, and the client portal. Brought structure and clarity to a rapidly evolving environment, helping cross-functional teams make better decisions and deliver usable, scalable solutions.
Lead UX Designer at Milky Map
September 1, 2023 - February 1, 2024
Led UX research and design for Milky Map platform across enterprise client journeys, onboarding journeys, loan timelines, document flows, and multi-step operational processes.
Lead UX Designer at Login VSI
September 1, 2022 - August 1, 2023
Recruited to modernise Login Enterprise, a highly technical remote desktop testing platform used globally by clients such as Goldman Sachs, Microsoft, Wells Fargo, and JP Morgan. Led UX across major product areas and improved feasibility, consistency, and delivery cadence.
Design Specialist (UX, UI) at ABSA Bank (Spot On Consulting)
January 1, 2022 - August 1, 2022
Acted as UX guardian across multiple squads, ensuring consistency with bank-wide design systems and accessibility standards. Supported discovery and delivery for new mobile features affecting millions of customers.
UX Designer at Immersion Group
March 1, 2020 - June 1, 2020
Led on-site and remote UX research to modernise a wholesale merchant toolkit; conducted field studies, usability testing, wireframes, and prototyping to improve efficiency and clarity for enterprise clients.
Lead Product Designer & Researcher at Liquid Box
August 1, 2018 - January 31, 2019
Led UX for e-commerce CMS clients (Kevro, Rosella, Western Shop), creating information architecture, flows, wireframes, and prototypes; collaborated closely with developers and stakeholders to ship clearer, scalable experiences.
UX Researcher at Freethinking Consulting
January 1, 2019 - February 29, 2020
Led qualitative and quantitative UX research for Standard Bank Wealth My360 product; conducted interviews, surveys, usability tests, and synthesized insights to shape design direction.
UX Designer at Old Mutual Wealth
October 1, 2015 - March 1, 2017
On-site UX work for high-net-worth digital tools; produced flows, wireframes, prototypes, and design guidance to improve navigation and clarity for key client-facing applications.

Education

Certified Usability Analyst (CUA) at Human Factors International
January 1, 2021 - December 18, 2025
Certification in User Experience Design (HCI) at University of Cape Town
January 1, 2017 - December 18, 2025

Qualifications

Certified Usability Analyst (CUA)
January 1, 2021 - December 18, 2025
Certification in User Experience Design (HCI)
January 1, 2017 - December 18, 2025

Industry Experience

Financial Services, Software & Internet, Retail, Professional Services, Media & Entertainment