Available to hire
I am an experienced healthcare professional and digital entrepreneur with over 18 years in administration and coordination. I now support remote teams and business owners as a virtual assistant and UGC partner, bringing strong communication, organization, and content management skills. As the founder of a wellness brand, I also handle branding, scheduling, and business operations. I am ready to help businesses stay organized and visible online.
Experience Level
Language
English
Fluent
Work Experience
Specialty Coordinator at Concentra Medical
January 1, 2008 - PresentCoordinated patient referrals, surgeries, and insurance authorizations across multi-provider teams - Managed 12-month scheduling calendar for specialty care clinics using Outlook - Maintained HIPAA-compliant records and EMR documentation - Liaised with providers, hospitals, and adjusters to ensure timely care delivery
Founder at I Am 102 Essentials Remote
January 1, 2020 - PresentBuilt and managed e-commerce operations including shipping, inventory, and fulfillment - Handled all customer support, order tracking, and returns - Designed branded marketing content using Canva and CapCut - Scheduled and published email campaigns and Instagram content - Tracked wellness product trends and prototyped new offers based on customer feedback
Specialty Coordinator at Concentra Medical
January 1, 2008 - PresentCoordinated patient referrals, surgeries, and insurance authorizations across multi-provider teams; Managed 12-month scheduling calendar for specialty care clinics using Outlook; Maintained HIPAA-compliant records and EMR documentation; Liaised with providers, hospitals, and adjusters to ensure timely care delivery.
Founder at I Am 102 Essentials Remote
January 1, 2020 - PresentBuilt and managed e-commerce operations including shipping, inventory, and fulfillment; Handled all customer support, order tracking, and returns; Designed branded marketing content using Canva and CapCut; Scheduled and published email campaigns and Instagram content; Tracked wellness product trends and prototyped new offers based on customer feedback.
Specialty Coordinator at Concentra Medical
January 1, 2008 - PresentCoordinated patient referrals, surgeries, and insurance authorizations across multi-provider teams; managed a 12-month scheduling calendar for specialty care clinics using Outlook; maintained HIPAA-compliant records and EMR documentation; liaised with providers, hospitals, and adjusters to ensure timely care delivery.
Founder at I Am 102 Essentials Remote
January 1, 2020 - PresentBuilt and managed e-commerce operations including shipping, inventory, and fulfillment; handled all customer support, order tracking, and returns; designed branded marketing content using Canva and CapCut; scheduled and published email campaigns and Instagram content; tracked wellness product trends and prototyped new offers based on customer feedback.
UGC Content Creator | Digital Storyteller & Brand Partner at Freelance
January 1, 2023 - PresentProduced engaging TikTok and Instagram UGC for wellness, pet care, and self-care brands. Partnered with Amazon storefront and TikTok shop to create product tutorials while delivering aesthetic, voiceover, and lifestyle content in alignment with brand tone.
Founder at IAM102 Essentials
January 1, 2021 - PresentDeveloped brand story, social visuals, and product-focused content for a Sea Moss gel business. Designed all packaging, branded posts, and videos using tools like Canva and CapCut to build an organic brand presence.
Department Head at Concentra Medical
January 1, 2008 - October 30, 2025Coordinated referrals, surgeries, and insurance authorizations for multiple providers. Managed a 12-month calendar for specialty care clinics. Ensured HIPAA-compliant patient data entry and documentation. Communicated with providers, hospitals, and adjusters to streamline scheduling.
Founder at I Am 102 Essentials
January 1, 2020 - October 30, 2025Managed product inventory, shipping, and fulfillment for wellness products. Handled customer communication, basic bookkeeping, and order tracking. Designed and scheduled branded email and social media content using Canva, CapCut, and Instagram Trend Analysis.
UGC Creator | Digital Storyteller & Brand Partner at Freelance
January 1, 2023 - November 2, 2025Created TikTok and Instagram UGC for wellness, pet care, and self-care brands. Partnered with Amazon storefront and TikTok shop to produce product tutorials. Delivered aesthetic, voiceover, and lifestyle content that aligns with brand tone.
Founder at IAM102ESSENTIALS
January 1, 2021 - November 2, 2025Created brand story, social visuals, and product-focused content for Sea Moss gel business. Designed all packaging, branded posts, and videos using Canva and CapCut. Built a brand presence through organic engagement and consistent digital storytelling.
UGC Creator at Freelance
January 1, 2023 - November 2, 2025Produced UGC videos and voiceovers, demonstrations for products, and content optimized for TikTok and Instagram. Conducted trend research and collaborated with brands to enhance their digital presence through relatable and aesthetic content.
Education
Qualifications
The Roadmap 3.0 Business Course
January 11, 2030 - October 13, 2025HIPAA Certification
January 11, 2030 - October 13, 2025HIPAA Certification
January 11, 2030 - October 13, 2025The Roadmap 3.0 Business Course
January 11, 2030 - October 13, 2025Course: The Roadmap 3.0 Business Course
January 11, 2030 - October 13, 2025HIPAA Certification
January 11, 2030 - October 13, 2025The Roadmap 3.0 Business Course
January 11, 2030 - October 14, 2025HIPAA Certification
January 11, 2030 - October 14, 2025Industry Experience
Healthcare, Media & Entertainment, Professional Services, Software & Internet, Retail, Other, Consumer Goods
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