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I am a professional Administrative & Customer Support Specialist with hands-on experience in office support, sales administration, and front-facing customer service. I excel at handling inquiries, managing records, supporting daily operations, and delivering exceptional guest and client experiences in fast-paced environments. I thrive in dynamic teams, pride myself on being reliable, organized, and adaptable, and I enjoy coordinating activities that keep operations running smoothly while maintaining a sunny, professional demeanor.…I am a professional Administrative & Customer Support Specialist with hands-on experience in office support, sales administration, and front-facing customer service. I excel at handling inquiries, managing records, supporting daily operations, and delivering exceptional guest and client experiences in fast-paced environments. I thrive in dynamic teams, pride myself on being reliable, organized, and adaptable, and I enjoy coordinating activities that keep operations running smoothly while maintaining a sunny, professional demeanor.

Amos Prisca Ugochi

Social Media Manager, Content Creator, Content Producer, +2

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I am a professional Administrative & Customer Support Specialist with hands-on experience in office support, sales administration, and front-facing customer service. I excel at handling inquiries, managing records, supporting daily operations, and delivering exceptional guest and client experiences in fast-paced environments. I thrive in dynamic teams, pride myself on being reliable, organized, and adaptable, and I enjoy coordinating activities that keep operations running smoothly while maintaining a sunny, professional demeanor.…I am a professional Administrative & Customer Support Specialist with hands-on experience in office support, sales administration, and front-facing customer service. I excel at handling inquiries, managing records, supporting daily operations, and delivering exceptional guest and client experiences in fast-paced environments. I thrive in dynamic teams, pride myself on being reliable, organized, and adaptable, and I enjoy coordinating activities that keep operations running smoothly while maintaining a sunny, professional demeanor.

Available to hire

I am a professional Administrative & Customer Support Specialist with hands-on experience in office support, sales administration, and front-facing customer service. I excel at handling inquiries, managing records, supporting daily operations, and delivering exceptional guest and client experiences in fast-paced environments.

I thrive in dynamic teams, pride myself on being reliable, organized, and adaptable, and I enjoy coordinating activities that keep operations running smoothly while maintaining a sunny, professional demeanor.

Skills

Microsoft Office

Data Visualization

Social Media Design

Experience Level

Microsoft Office

Expert

Data Visualization

Intermediate

Social Media Design

Intermediate

Language

English

Advanced

Work Experience

Administrative Support / Sales & Social Media Manager at Fashion Varieties Enterprise

January 1, 2022 - January 1, 2024

Supported daily office and sales operations, including record-keeping and reporting; managed customer interactions, inquiries, and follow-ups; coordinated sales activities and ensured smooth transaction processing; maintained inventory records and organized business documentation; provided excellent customer service to ensure satisfaction and repeat business.

Customer Support Lead / Sales Manager at Linnvick Technologies Ltd

January 1, 2024 - January 1, 2026

Served as first point of contact for customers, handling inquiries and service requests; assisted customers with laptop sales, repairs, system formatting, and software setup; coordinated service requests, tracked repairs, and updated customers on progress; resolved customer complaints professionally and efficiently; maintained customer records, service logs, and daily operational reports; explained technical issues clearly to ensure customer understanding and confidence.