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Dedicated professional with experience in technical support, customer service, sales, data management, and small business operations. Proven ability to solve problems, communicate effectively, and build strong customer relationships in fast-paced environments. Currently pursuing studies in Radio, Television & Film while developing The Fans Mic, a sports media platform focused on sports commentary, content creation, and audience engagement. Passionate about sports media, broadcasting, and creating content that informs and connects with fans.…Dedicated professional with experience in technical support, customer service, sales, data management, and small business operations. Proven ability to solve problems, communicate effectively, and build strong customer relationships in fast-paced environments. Currently pursuing studies in Radio, Television & Film while developing The Fans Mic, a sports media platform focused on sports commentary, content creation, and audience engagement. Passionate about sports media, broadcasting, and creating content that informs and connects with fans.

Marco RODRIGUEZ

Sound Technician, Data Analyst, Video Editor, +2

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Dedicated professional with experience in technical support, customer service, sales, data management, and small business operations. Proven ability to solve problems, communicate effectively, and build strong customer relationships in fast-paced environments. Currently pursuing studies in Radio, Television & Film while developing The Fans Mic, a sports media platform focused on sports commentary, content creation, and audience engagement. Passionate about sports media, broadcasting, and creating content that informs and connects with fans.…Dedicated professional with experience in technical support, customer service, sales, data management, and small business operations. Proven ability to solve problems, communicate effectively, and build strong customer relationships in fast-paced environments. Currently pursuing studies in Radio, Television & Film while developing The Fans Mic, a sports media platform focused on sports commentary, content creation, and audience engagement. Passionate about sports media, broadcasting, and creating content that informs and connects with fans.

Available to hire

Dedicated professional with experience in technical support, customer service, sales, data management, and small business operations. Proven ability to solve problems, communicate effectively, and build strong customer relationships in fast-paced environments.

Currently pursuing studies in Radio, Television & Film while developing The Fans Mic, a sports media platform focused on sports commentary, content creation, and audience engagement. Passionate about sports media, broadcasting, and creating content that informs and connects with fans.

Skills

Work Experience

Tier 2 Data Service agent at Everon Solutions

February 1, 2024 - Present

Provided Tier 2 data services support and contributed to resolving technical/data-related customer issues. (Resume does not include additional detailed responsibilities.)

Owner at Dynasty Sports Cards

January 1, 2024 - December 1, 2025

Founded and managed an online sports card business specializing in buying, selling, and trading collectibles. Built customer relationships, negotiated sales, and maintained inventory across multiple sales platforms. Managed marketing, pricing, shipping, and day-to-day business operations to drive revenue growth.

Service Technician & Assistant Manager at Discount Tire

March 1, 2018 - February 1, 2024

Installed tires, wiper blades, and related automotive products while maintaining safety and quality standards. Assisted customers with tire recommendations, upsold products and services, supported store sales, inspected vehicles on arrival, documented tire tread and sidewall issues, and recommended replacement options. Provided technical support and account setup assistance for security systems and monitoring services. Entered and maintained accurate customer account data across multiple systems, and supported field technicians with troubleshooting, programming, and service requests while meeting performance and customer service standards.