Available to hire
I am a Software Automation Engineer with over 10 years of experience building robust automation frameworks, accelerating CI/CD deployments, and driving high-quality software in fast-paced Agile environments.
I specialize in JavaScript/TypeScript, Ruby, and Cucumber, with hands-on experience across Playwright, Selenium, Cypress, and Appium. I leverage AI-assisted tools like Cursor AI and Claude to speed up script generation and improve test coverage, while mentoring teams and optimizing QA processes. I also manage testing infrastructure with Docker, Kubernetes, Jenkins, and AWS, focusing on reducing regression cycles and production defects across Web, API, and mobile testing.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Senior QA and Team Lead at Hootsuite Media Inc.
September 1, 2016 - PresentDesigned and maintained automation frameworks using Playwright, SauceLabs and JavaScript, achieving a 70% improvement in testing efficiency by streamlining processes and reducing manual intervention. Integrated Cursor AI and Claude into the testing workflow to automate script generation, reducing test development time by 40% and improving overall test script accuracy. Built and tested API services, reducing regression testing time by 60% and enhancing test coverage by 30%. Enhanced CI/CD pipeline reliability, achieving 99.5% uptime through streamlined processes and proactive monitoring. Managed testing infrastructure using Docker and Kubernetes, ensuring seamless integration of tools and environments. Mentored two engineers in automation best practices, resulting in a 25% reduction in defect rates. Streamlined test case review processes, reducing planning time by 30% and achieving a 70% increase in test coverage accuracy. Conducted manual testing for P&C new features, identifying and l
Quality Engineer at Marketing Cloud – Salesforce
June 3, 2016 - October 10, 2025Developed UI and API automation test suites using Selenium, Ruby, and Cucumber, increasing test execution speed by 35%. Tested scalable services and APIs manually and using REST clients, identifying and resolving critical defects. Conducted cross-browser and mobile testing, reducing compatibility issues by 40%. Collaborated with development teams to implement improvements that enhanced user experience and system reliability. Tested summary dashboard product on mobile devices like iPad, iPhone and Android.
Quality Engineer at WIPRO Technologies (Nokia Siemens Networks – Client)
September 1, 2007 - October 10, 2025Designed and developed test cases using stefa and QC for 2G and 3G adaptations. Peer reviewed test plans and test cases for Convergence, 2G, RAC and 3G. Trained and developed new hires into high performing team members. Tested Basic functionality, New Functionality and Regression testing for 3G, 2G and IEDGE networks. Developed Perl scripts for test automation. Logged all defects in bug tracking tool (Stefa).
Software Developer at WIPRO Technologies (Nokia Siemens Networks – Client)
April 1, 2007 - October 10, 2025Performed analysis of customer requirements. Took ownership in development of Fault Management (FM) adaptations. Built depots and installed in RTE (UNIX & LINUX Servers). Developed software for 2G and 3G networks for fault and performance adaptations. Interacted with clients and active agents in resolving customer helpdesk cases. Analyzed the helpdesk cases and customer problem reports for maintenance projects in Telecom OSS Domain (2G, Convergence, and Radio Access Configurator). Assigned helpdesk cases to team members and followed up their responses to meet the project SLAs. Built depots and installed them in RTE. Documented the Change Note (CN) and installation steps of the depots, which are to be delivered to the end customers.
Software Developer at WIPRO Technologies (Nokia Siemens Networks – Client)
April 1, 2010 - October 10, 2025Developed software for 2G and 3G networks for fault and performance adaptations. Built depots and installed in RTE (UNIX & LINUX Servers). Interacted with clients and active agents in resolving customer helpdesk cases. Analyzed helpdesk cases and customer problem reports for maintenance projects in Telecom OSS Domain (2G, Convergence, and Radio Access Configurator). Built depots and installed them in RTE. Documented Change Notes and installation steps of the depots.
Software Consultant at Electronics Corporation of India Limited – Hyderabad, India
August 1, 2006 - October 10, 2025Responsible for the analysis of Command Control Module requirements. Designed, developed and tested Command Control Module. Involved in peer reviews. Logged all defects in bug tracking tool.
Senior QA and Team Lead at Hootsuite Media Inc.
September 1, 2016 - PresentDesigned and maintained automation frameworks using Playwright, Sauce Labs and JavaScript-based tooling, improving testing efficiency by streamlining processes and reducing manual intervention. Integrated AI-assisted tooling to automate script generation, increasing test coverage and reducing test development time. Built and tested API services, reducing regression testing time and enhancing coverage. Enhanced CI/CD pipeline reliability with proactive monitoring and up-time. Led testing in a Docker/Kubernetes environment, ensuring seamless tool integration. Mentored two engineers in automation best practices, reducing defect rate. Streamlined test case reviews, cutting planning time and boosting coverage. Conducted manual testing for P&C features, identified high-priority defects, and reduced production bugs. Achieved major cross-browser and mobile device compatibility checks; improved defect resolution reporting and overall test efficiency. Validated API calls with Postman achieving h
Quality Engineer at Marketing Cloud (Salesforce) – Halifax, Canada
June 3, 2016 - October 10, 2025Developed UI and API automated test suites using Selenium, Ruby, and Cucumber, increasing test execution speed by 35%. Tested scalable services and APIs manually and via REST client, identifying and resolving critical defects. Conducted cross-browser and mobile testing, reducing compatibility issues. Collaborated with development teams to implement improvements enhancing user experience and system reliability. Tested Social Studio on mobile devices (iPad, iPhone, Android). Project #1: Social Studio (October 2014 – June 3, 2016); Project #2: Summary Dashboard (November 2010 – October 2013).
Quality Engineer at WIPRO Technologies – Nokia Siemens Networks (Client) – Hyderabad, India
September 30, 2007 - October 10, 2025Designed test cases for 2G/3G adapters using STefa and QC; performed peer reviews; trained new hires; tested basic functionality and regression for 2G/3G networks. Developed Perl scripts for test automation; logged defects in the bug-tracking tool.
Software Developer at WIPRO Technologies – Nokia Siemens Networks (Client) – Hyderabad, India
April 30, 2010 - October 10, 2025Analyzed customer requirements; owned fault management (FM) adaptations; built depots and installed in RTE (Unix & Linux). Developed software for 2G/3G networks for fault and performance adaptations. Interacted with clients and active agents; analyzed help desk cases and reports for maintenance projects in Telecom OSS domain (2G, Convergence, Radio Access Configurator). Assigned help desk cases, tracked responses to meet SLAs. Documented Change Notes and installation steps.
Software Consultant at ECIL Electronics Corporation of India Limited – Hyderabad, India
August 31, 2006 - October 10, 2025Responsible for analysis of Command and Control Module requirements. Designed, developed, and tested Command and Control Module. Engaged in peer reviews. Logged defects in bug-tracking system.
Senior QA Engineer / Team Lead at Hootsuite Media Inc.
September 1, 2016 - PresentDesigned and maintained automation frameworks using Playwright, Sauce Labs and JavaScript; achieved a 70% improvement in testing efficiency by streamlining processes and reducing manual intervention. Integrated Cursor AI and Claude into the testing workflow to automate script generation, reducing test development time by 40% and increasing overall test script accuracy. Built and tested API services, reducing regression testing time by 60% and expanding test coverage by 30%. Enhanced CI/CD pipeline reliability, achieving 99.5% uptime through streamlined processes and proactive monitoring. Managed testing in Docker/Kubernetes-based environments; mentored two engineers in automation best practices, leading to a 25% decrease in defect rates. Streamlined test case review processes, cutting planning time by 30% and boosting test coverage accuracy by 70%.
Quality Engineer at Market Cloud
June 30, 2016 - October 10, 2025Developed UI and API automated test suites using Selenium, Ruby, and Cucumber, increasing test execution speed by 35%. Manually and via REST clients tested scalable services and APIs, identifying and resolving critical defects. Conducted cross-browser and mobile testing, reducing compatibility issues by 40%. Collaborated with development teams to implement improvements that enhanced user experience and system reliability. Tested the Summary Dashboard on mobile devices (iPad, iPhone and Android).
Quality Engineer at Wipro Technologies (Nokia Siemens Networks – Client)
September 30, 2007 - October 10, 2025Designed and developed test cases using STEFA and QC for 2G and 3G adaptations. Peer reviewed test plans and test cases for various projects like Convergence, 2G, RAC and 3G. Trained and developed new hires into high-performing team members. Tested Basic functionality, New Functionality and Regression testing for 3G, 2G and EDGE networks. Developed Perl scripts for test automation. Logged all defects in bug-tracking tool (Stefa).
Software Developer at Wipro Technologies (Nokia Siemens Networks – Client)
April 30, 2007 - October 10, 2025Analyzed customer requirements. Took ownership in development of Fault Management (FM) adaptations. Built depots and installed in RTE (UNIX & LINUX) servers. Developed software for 2G and 3G networks for fault and performance adaptations. Interacted with clients and active agents in resolving customer help desk cases. Analyzed help desk cases and customer problem reports for maintenance projects in the Telecom OSS Domain (2G, Convergence, and Radio Access Configurator). Assigned help desk cases to team members and followed up their responses to meet project SLAs. Built depots and installed them in RTE. Documented Change Notes (CN) and installation steps of the depots for end customers.
Software Developer at Wipro Technologies (Nokia Siemens Networks – Client)
April 30, 2010 - October 10, 2025Performed software development for 2G and 3G networks; addressed fault and performance adaptations. Engaged with clients and active agents to resolve customer issues; contributed to OSS domain maintenance projects. Built testable components and participated in deployment activities.
Software Consultant at Electronics Corporation of India Limited
August 31, 2006 - October 10, 2025Responsible for the analysis of Command and Control Module requirements. Designed, developed and tested Command Control Module. Involved in peer reviews. Logged defects in bug tracking tool.
Quality Engineer at Salesforce Marketing Cloud
November 1, 2010 - June 3, 2016Developed UI and API automation test suites using Selenium, Ruby, and Cucumber, increasing test execution speed by 35%. Tested scalable services and APIs manually and using REST clients, identifying and resolving critical defects. Conducted cross-browser and mobile testing, reducing compatibility issues by 40%. Collaborated with development teams to implement improvements that enhanced user experience and system reliability. Tested the Summary Dashboard product on mobile devices including iPad, iPhone, and Android.
Software Developer at WIPRO Technologies (Nokia Siemens Networks – Client)
October 1, 2006 - April 30, 2010Performed analysis of customer requirements. Took ownership in the development of Fault Management (FM) adaptations. Built depots and installed in RTE (UNIX & LINUX Servers). Developed software for 2G and 3G networks for fault and performance adaptations. Interacted with clients and active agents in resolving customer helpdesk cases. Analyzed helpdesk cases and customer problem reports for maintenance projects in Telecom OSS Domain (2G, Convergence, and Radio Access Configurator). Assigned helpdesk cases to team members and followed up to meet project SLAs. Documented Change Notes and installation steps for end customers.
Software Consultant at Electronics Corporation of India Limited (ECIL)
August 1, 2004 - August 31, 2006Responsible for analysis of Command Control Module requirements. Designed, developed and tested Command Control Module. Involved in peer reviews. Logged all defects in bug tracking tool.
Quality Engineer at Marketing Cloud – Salesforce
November 1, 2010 - June 3, 2016Developed UI and API automation test suites using Selenium, Ruby, and Cucumber, increasing test execution speed. Tested scalable services and APIs manually and via REST clients, reducing defects and improving reliability. Conducted cross-browser and mobile testing, lowering compatibility issues. Collaborated with development teams to enhance user experience and system stability. Tested mobile support for the Summary Dashboard on iPad, iPhone, and Android.
Software Consultant at Electronics Corporation of India Limited
August 1, 2004 - August 31, 2006Analyzed Command Control Module requirements; designed, developed and tested Command Control Module; conducted peer reviews; trained new hires and documented processes for support and maintenance in telecom OSS domain.
Education
Bachelor's in Electronics and Computers Engineering at Jawaharlal Nehru Technology University (JNTU) - Hyderabad
September 1, 2000 - April 1, 2004Bachelor's degree in Electronics and Computer Engineering at Jawaharlal Nehru Technological University
September 1, 2000 - April 1, 2004Bachelor of Electronics and Computer Engineering at Jawaharlal Nehru Technological University
September 1, 2000 - April 1, 2004Bachelors in Electronics and Computers Engineering at Jawaharlal Nehru Technology University
September 1, 2000 - April 1, 2004Bachelors in Electronics and Computers Engineering at Jawaharlal Nehru Technology University
September 1, 2000 - April 30, 2004Qualifications
Industry Experience
Software & Internet, Professional Services, Computers & Electronics, Media & Entertainment, Telecommunications
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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