I am a motivated content moderator with over two years of hands-on experience in digital content evaluation, policy enforcement, and maintaining platform integrity. I excel at analyzing user-generated content, applying guidelines consistently, and identifying violations quickly, even in fast-paced environments. I’m seeking opportunities to apply my expertise in content quality assurance and online safety within a collaborative team. I have experience with overnight shifts and cross-functional collaboration to improve policy application and system reliability.…

Joonas Välja

I am a motivated content moderator with over two years of hands-on experience in digital content evaluation, policy enforcement, and maintaining platform integrity. I excel at analyzing user-generated content, applying guidelines consistently, and identifying violations quickly, even in fast-paced environments. I’m seeking opportunities to apply my expertise in content quality assurance and online safety within a collaborative team. I have experience with overnight shifts and cross-functional collaboration to improve policy application and system reliability.…

Available to hire

I am a motivated content moderator with over two years of hands-on experience in digital content evaluation, policy enforcement, and maintaining platform integrity. I excel at analyzing user-generated content, applying guidelines consistently, and identifying violations quickly, even in fast-paced environments.

I’m seeking opportunities to apply my expertise in content quality assurance and online safety within a collaborative team. I have experience with overnight shifts and cross-functional collaboration to improve policy application and system reliability.

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Language

Estonian
Fluent
English
Fluent

Work Experience

Content Moderator (Trust & Safety Analyst) at Accenture
October 1, 2023 - December 1, 2024
Reviewed and analyzed user-generated content to ensure compliance with company policies. Flagged and escalated violations according to established procedures. Maintained accuracy and productivity targets in a fast-paced environment.
Content Moderator at TELUS International
September 1, 2022 - August 1, 2023
Evaluated content across multiple formats to ensure alignment with community standards. Delivered consistent quality assessments while meeting tight deadlines. Collaborated with teams to improve policy application accuracy.

Education

Vocational Upper Secondary Education (High School Diploma) at Kuressaare Regional Training Centre
August 1, 2016 - February 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Other

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