Hi, I’m Vatsal, a detail-oriented tech support and developer who thrives on turning complex problems into smooth, automated solutions. I’ve built a track record in improving user experiences through reliable CRM and telephony support, streamlined workflows via n8n and WordPress integrations, and AI-powered automations that cut manual tasks. Currently pursuing a BSc in Computer Science with Foundation Year at the University of Leicester, I’m eager to apply problem-solving skills across full-stack development, IT support, and automation projects. I enjoy collaborating with stakeholders to deliver technical solutions aligned with business goals and continually learning new technologies to create business value.

Vatsal Pareshkumar

Hi, I’m Vatsal, a detail-oriented tech support and developer who thrives on turning complex problems into smooth, automated solutions. I’ve built a track record in improving user experiences through reliable CRM and telephony support, streamlined workflows via n8n and WordPress integrations, and AI-powered automations that cut manual tasks. Currently pursuing a BSc in Computer Science with Foundation Year at the University of Leicester, I’m eager to apply problem-solving skills across full-stack development, IT support, and automation projects. I enjoy collaborating with stakeholders to deliver technical solutions aligned with business goals and continually learning new technologies to create business value.

Available to hire

Hi, I’m Vatsal, a detail-oriented tech support and developer who thrives on turning complex problems into smooth, automated solutions. I’ve built a track record in improving user experiences through reliable CRM and telephony support, streamlined workflows via n8n and WordPress integrations, and AI-powered automations that cut manual tasks.

Currently pursuing a BSc in Computer Science with Foundation Year at the University of Leicester, I’m eager to apply problem-solving skills across full-stack development, IT support, and automation projects. I enjoy collaborating with stakeholders to deliver technical solutions aligned with business goals and continually learning new technologies to create business value.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

ICT Support Apprentice at HL Partnership
October 1, 2025 - December 1, 2025
Provided technical support for CRM and telephony systems, enhancing user experience and system reliability. Managed Freshservice ticketing to ensure timely resolution and SLA compliance. Conducted Excel reporting and data analysis to monitor support metrics and improve service delivery. Developed WordPress and n8n integrations to streamline business processes. Implemented AI workflow automations to optimize operational efficiency and reduce manual workload. Delivered onboarding support ensuring smooth enterprise system adoption.
Full Stack Developer Intern at ecomIT
June 1, 2025 - July 1, 2025
Designed WordPress integrations with the n8n automation platform to enhance workflow efficiency. Implemented AI-powered workflow automations to reduce manual processes. Collaborated with stakeholders to deliver technical solutions aligned with business objectives.

Education

BSc Computer Science with Foundation Year at University of Leicester
January 1, 2024 - January 1, 2025
A-Level Maths, Physics, Business at Gateway Sixth Form
January 1, 2022 - January 1, 2024
GCSEs at Orchard Mead Academy
January 1, 2018 - January 1, 2022

Qualifications

IBM Full Stack Software Developer - Full-stack development certification
January 11, 2030 - December 12, 2025
HubSpot Sales Software - CRM and sales operations expertise
January 11, 2030 - December 12, 2025

Industry Experience

Software & Internet