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Hi, I’m Viktor Teofilovski, an IT enthusiast based in Leiden, Netherlands. I love learning new technologies and applying practical IT solutions to everyday challenges. I’m curious, collaborative, and always eager to grow my technical skills while helping teams succeed. In my recent roles, I’ve streamlined IT operations, improved user support, and built solid onboarding/offboarding processes across platforms such as Active Directory, Office 365, and various business applications. I’m excited to contribute to a dynamic tech team and continue advancing my knowledge and impact.…Hi, I’m Viktor Teofilovski, an IT enthusiast based in Leiden, Netherlands. I love learning new technologies and applying practical IT solutions to everyday challenges. I’m curious, collaborative, and always eager to grow my technical skills while helping teams succeed. In my recent roles, I’ve streamlined IT operations, improved user support, and built solid onboarding/offboarding processes across platforms such as Active Directory, Office 365, and various business applications. I’m excited to contribute to a dynamic tech team and continue advancing my knowledge and impact.

Viktor Teofilovski

Assistant Producer, Content Creator, Web Designer, +2

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Hi, I’m Viktor Teofilovski, an IT enthusiast based in Leiden, Netherlands. I love learning new technologies and applying practical IT solutions to everyday challenges. I’m curious, collaborative, and always eager to grow my technical skills while helping teams succeed. In my recent roles, I’ve streamlined IT operations, improved user support, and built solid onboarding/offboarding processes across platforms such as Active Directory, Office 365, and various business applications. I’m excited to contribute to a dynamic tech team and continue advancing my knowledge and impact.…Hi, I’m Viktor Teofilovski, an IT enthusiast based in Leiden, Netherlands. I love learning new technologies and applying practical IT solutions to everyday challenges. I’m curious, collaborative, and always eager to grow my technical skills while helping teams succeed. In my recent roles, I’ve streamlined IT operations, improved user support, and built solid onboarding/offboarding processes across platforms such as Active Directory, Office 365, and various business applications. I’m excited to contribute to a dynamic tech team and continue advancing my knowledge and impact.

Available to hire

Hi, I’m Viktor Teofilovski, an IT enthusiast based in Leiden, Netherlands. I love learning new technologies and applying practical IT solutions to everyday challenges. I’m curious, collaborative, and always eager to grow my technical skills while helping teams succeed.

In my recent roles, I’ve streamlined IT operations, improved user support, and built solid onboarding/offboarding processes across platforms such as Active Directory, Office 365, and various business applications. I’m excited to contribute to a dynamic tech team and continue advancing my knowledge and impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Croatian

Advanced

Macedonian

Advanced

Work Experience

Senior Service Desk Analyst at Financial Times

February 1, 2024 - Present

Streamlined IT operations, collaborated with the IT manager to identify and implement efficient solutions for user issues, provided exceptional help desk support by resolving tickets swiftly, enhanced user experience through clear communication, and performed clean-up tasks in Active Directory while administering user accounts across multiple platforms. Established a smooth onboarding and offboarding process and demonstrated leadership in project management.

IT Specialist / WordPress Admin at SABA (Secondary Academy for Business and Administration)

March 1, 2019 - April 1, 2021

Solved multiple technical problems, managed websites, performed video editing, and handled the technical equipment for daily operations.

IT Support Specialist at Abibadem Sistina

March 1, 2019 - April 1, 2021

Daily tasks such as fixing computers and finding solutions for software problems; in charge of the technical equipment.

IT Specialist at Ramstore Macedonia

April 1, 2021 - April 1, 2022

Resolved technical issues related to Office 365, including password resets and redirects; Installed and maintained software (Microsoft Office, Adobe Acrobat) and various business applications; configured Zebra printers for operational efficiency; resolved day-to-day IT tickets.

IT Technician at Self-Study / Personal Project

January 1, 2008 - January 1, 2012

Early IT experience including VOIP research and general IT tasks to build foundational skills.