Available to hire
I am a strategic UX professional passionate about driving design excellence and digital transformation. With extensive experience leading UX initiatives at Fortune 500 companies, I excel at scaling design teams, establishing design systems, and championing user-centered product strategies to deliver award-winning digital experiences.
I thrive in cross-functional collaboration, mentoring high-performance design teams, and aligning product roadmaps with business objectives. I am committed to creating intuitive, impactful user experiences through rigorous research and iterative design while fostering a positive and innovative design culture.
Skills
Work Experience
User Experience Leader, Designer & Researcher at The Home Depot
January 1, 2022 - PresentLed portfolio user experience projects for the $6B Home Services division, driving business objectives and product roadmaps. Headed design systems initiative creating cohesive standards and component libraries across applications. Partnered with product and engineering on mobile tablet robotics software, contributing to $28M YoY growth. Championed user-centered design and research with usability testing, A/B testing, personas, and feedback mechanisms. Provided coaching and team development including interviewing and performance feedback.
User Experience Leader at National General Insurance Corp. (Allstate)
January 1, 2022 - August 26, 2025Conceived and executed the UX vision in partnership with leaders. Authored design standards for 30+ internal apps creating a unified design language including ADA compliance. Advocated user experience across organization, becoming the user's voice in product decisions. Reimagined UX for financial systems resulting in $7M+ savings and improved onboarding. Conducted workshops ensuring alignment of product design with user needs. Standardized content terminology across apps.
Sr. User Experience Manager at Mavenir Inc.
January 1, 2019 - August 26, 2025Led design and digital transformation for all customer-facing applications. Managed vendor contracts for design services. Evangelized user-centered design culture organization-wide. Mentored and trained employees on standards and research methods. Successfully launched flagship unified telecom platform covering consumer and admin interfaces from ambiguous requirements.
Digital Products UX Manager at 7 Eleven Inc.
January 1, 2017 - August 26, 2025Led leadership for digital product offerings across web and mobile. Created customer journey maps, wireframes, sitemaps, flows, and high fidelity mockups. Directed iterative design reviews and prototyping to ensure exceptional user experience. Helped incubate and execute 7NOW e-commerce mobile app driving significant growth.
User Experience Manager at CA Technologies
January 1, 2016 - August 26, 2025Developed and managed a team of designers and researchers through strategic coaching. Led UI style and UX standards development crafting a consistent design language. Expanded design language portfolio from zero to ~15 applications. Established processes integrating user experience within agile development.
User Experience Lead — HP Cloud, Financial Services & Insurance at Hewlett Packard Company
January 1, 2015 - August 26, 2025Completed multiple service contracts exceeding $2M and delivered milestones worth ~$3M. Managed on-shore and off-shore design teams with culturally sensitive coaching. Conducted comprehensive user research synthesizing findings into actionable insights. Developed product positioning, customer experience differentiators, and cross-functional leadership for project planning and executive proposals.
Senior UX Consultant at Texas Instruments
January 1, 2009 - August 26, 2025Led UX design for sales enablement tool achieving 80% adoption in first month. Implemented UX metrics and dashboards for conversion monitoring. Directed digital marketing strategy for educational websites increasing conversion over 100% YoY. Led product definition, UX, and marketing for next-gen product detail pages.
User Experience Designer at HP Inc.
January 1, 2005 - August 26, 2025Redesigned software download portal increasing transactions by 142%, and support portal saving $5M annually. Produced actionable design recommendations through prototyping across market segments. Developed UX artifacts including sitemaps, personas, wireframes, and functional specs. Focused on reusable patterns and ADA compliance to lower costs.
Education
MS Industrial Engineering, Human Factors/Usability at Clemson University, South Carolina, U.S.A
January 11, 2030 - August 26, 2025BS Electronics Engineering at University of Bombay, Bombay, India
January 11, 2030 - August 26, 2025Qualifications
Industry Experience
Retail, Financial Services, Telecommunications, Software & Internet, Manufacturing
Skills
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