Available to hire
Hi there! I’m Vitória Balbinot, a marketing professional specializing in digital marketing, social media, and customer relationship management. I enjoy turning ideas into engaging online communities and delivering clear, friendly client experiences.
With hands-on experience in administration, social media strategy, and data-driven storytelling, I stay proactive, organized, and motivated to drive results while collaborating with teams and clients.
Experience Level
Language
English
Fluent
German
Beginner
Portuguese
Fluent
Work Experience
Administrative Assistant at Landstone Property Management Ltd
January 1, 2021 - January 1, 2023Provided client communication, scheduling and coordination; supported operations with team reporting; handled administrative tasks; managed contracts, deposits, and property records, ensuring accuracy and adherence to policies.
Social Media Strategist at Cinnas Cleaning Company
January 1, 2023 - January 1, 2026Developed and executed organic social media strategies with clear goals and KPIs; led content planning, storytelling, and creative direction; managed Instagram, Facebook, and YouTube launches aligned with brand positioning; built and engaged online communities through interactive content and social listening; directed short-form video and coached clients on non-camera communication.
Administrative Support / Customer Service at Landstone Property Management LTD
January 1, 2021 - January 1, 2023Managed contracts, deposits, and property records, ensuring accuracy and adherence to legal and agency policies; handled client inquiries, documentation, and issue resolution; provided administration support and reporting.
Freelance Social Media Strategist at Self-employed
January 1, 2023 - January 1, 2026Developed and executed social media strategies with clear goals and KPIs; led content planning, storytelling, and creative direction; managed Instagram, Facebook and YouTube launches; built and engaged online communities; monitored campaigns and translated performance data into actionable insights.
Manager at Cinnas Cleaning Company
January 1, 2024 - January 1, 2026Managed cleaning operations, scheduling, and staff; oversaw client relationships and service quality.
Education
Bachelor of Arts at Independent College Dublin
January 1, 2020 - January 1, 2023Bachelor of Arts in Marketing at Independent College Dublin
January 1, 2020 - January 1, 2023Qualifications
Meta Social Media Marketing Foundations of Digital Marketing and E-commerce
January 11, 2030 - January 22, 2026Google Ads for Beginners
January 11, 2030 - January 22, 2026Agile Project Management Certification
January 11, 2030 - February 4, 2026Industry Experience
Professional Services, Media & Entertainment, Education, Real Estate & Construction, Software & Internet
Experience Level
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