Available to hire
I am a highly accomplished Senior Analyst with over 7 years of experience in business and data analysis, specializing in data processing and visualization, process optimization and automation, data transformation, executive reporting and KPI dashboards to support business solutions.
I have proven ability to excel in fast-paced, dynamic environments, consistently delivering exceptional performance. I am seeking opportunities to leverage my skills and drive organizational success while advancing professional growth.
Skills
Work Experience
Senior Business Intelligence Analyst at Allstate Canada
November 1, 2021 - PresentDesigned Tableau/SAP dashboards for sales, compensation and marketing campaign tracking; analysis reduced costs by 23% and improved close rates by 2.5%. Migrated 3 key dashboards from Tableau to Power BI, enhancing accessibility and integration with other tools. Led marketing project delivery, sprint updates, and performance tracking to ensure timely milestones. Acted as team lead in the manager’s absence, coordinating IT disaster recovery to restore access for 20+ users within 5 days. Proactively identified and resolved data issues, boosting quality by 40% and automating SAS/MS Access processes to save 116 hours annually. Delivered executive portfolio reports and dashboards using Adobe Analytics and Google Firebase; administered Tableau Server and mentored new hires. Led the Analytics Council ensuring data governance and best practices.
Business Insights Analyst at Wilson Truck Lines
June 1, 2020 - October 1, 2021Created a cost analysis dashboard leading to a 12% reduction in operational expenses within three months through process study and data-driven recommendations. Analyzed driver wait time data to optimize routing, reducing unpaid wait times by over 80% within six months. Analyzed data anomalies and promoted system changes, improving data accuracy and reporting reliability. Developed weekly fleet management trend charts using SQL and Tableau, enabling data-driven decision-making. Resulted in cost reductions on unused fleet inventory, saving over $200,000 annually. Assisted with annual budgets, driver payroll audit, invoice approvals, and consolidation to ensure accurate and timely payments. Prepared executive presentations highlighting cost-saving opportunities and revenue forecasting.
Data Analyst II at Iowa Total Care
July 1, 2019 - January 1, 2020Achieved a 20% increase in member engagement through health assessments and outreach within Quality. Introduced automated report generation via SAS and UNIX scheduler, reducing data processing time by 40% and improving accuracy. Summarized member-provider relationships across ZIP codes to inform targeted marketing and boost enrollment. Enhanced member satisfaction and retention by recommending primary care information to new and enrolled members, reducing grievance feedback. Visualized provider relationships and membership trends through weekly/monthly/quarterly reports to enable actionable insights.
Business Analyst at Maximus Inc.
October 1, 2017 - June 1, 2019Implemented intermediary filtering interface, reducing data duplicates by 60% on first run and 97% overall, improving data integrity. Designed a process flow map using MS Visio to streamline data exchange and communicate data flow to partners and auditors. Coordinated across systems through stakeholder collaboration and JAD sessions, adopting Agile methodologies. Validated large data volumes with MS SQL queries as part of migration projects, ensuring accurate transfers to new systems. Assisted call center staff with timely customer-centric resolutions.
Education
Master of Science in Engineering Management at University of South Florida
January 11, 2030 - January 1, 2016Bachelor of Mechanical Engineering at SRM University
January 11, 2030 - January 1, 2015Qualifications
Industry Experience
Financial Services, Professional Services, Software & Internet, Healthcare, Education, Manufacturing
Skills
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