I am a client-focused administrative and hospitality professional with extensive experience in high-touch, fast-paced environments. I am known for clear, confident verbal communication, professional phone presence, and the ability to represent organizations with warmth, discretion, and authority. I am highly organized, detail-oriented, and reliable, with a background in private voiceover training that strengthens vocal delivery, client engagement, and overall communication effectiveness. I am seeking fully remote, location-independent opportunities to leverage my communication and organizational strengths.

Paula Grant

I am a client-focused administrative and hospitality professional with extensive experience in high-touch, fast-paced environments. I am known for clear, confident verbal communication, professional phone presence, and the ability to represent organizations with warmth, discretion, and authority. I am highly organized, detail-oriented, and reliable, with a background in private voiceover training that strengthens vocal delivery, client engagement, and overall communication effectiveness. I am seeking fully remote, location-independent opportunities to leverage my communication and organizational strengths.

Available to hire

I am a client-focused administrative and hospitality professional with extensive experience in high-touch, fast-paced environments.

I am known for clear, confident verbal communication, professional phone presence, and the ability to represent organizations with warmth, discretion, and authority. I am highly organized, detail-oriented, and reliable, with a background in private voiceover training that strengthens vocal delivery, client engagement, and overall communication effectiveness. I am seeking fully remote, location-independent opportunities to leverage my communication and organizational strengths.

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Experience Level

Expert
Intermediate

Work Experience

Administrative Assistant at Old Palm Golf Club
October 1, 2024 - May 1, 2025
Provided daily administrative support to the General Manager in a high-end private club environment; managed incoming phone calls and email correspondence with professionalism and discretion; assisted members with reservations, special requests, and event coordination; maintained daily and weekly schedules, appointments, and internal communications; processed paperwork, records, and reports accurately and efficiently.
Assistant Catering Manager at Joseph’s Classic Market
December 1, 2023 - October 1, 2024
Served as primary client contact for catering and special events; guided clients through menu selections and event details to ensure a polished experience; coordinated catering orders with chefs and internal teams to meet client expectations; delivered professional, clear communication to ensure smooth execution of events.
Reservationist at Sant Ambroeus Restaurant
October 1, 2021 - November 1, 2022
Managed high-volume reservations while maintaining accuracy and calm professionalism; served as key communication link between guests, front-of-house staff, and management; supported daily operations to ensure seamless guest experiences.
FOH Manager / Maître d’ at UVA Restaurant
May 1, 2013 - March 1, 2019
Oversaw front-of-house operations in a fast-paced, guest-focused environment; handled guest concerns with diplomacy, professionalism, and confidence; supervised staff scheduling, training, and service standards; represented the restaurant during private events, meetings, and special occasions.
Lead Hostess at Rhea Restaurant
December 1, 2011 - May 1, 2013
Managed reservations, guest flow, and front-of-house coordination; provided polished, professional guest interactions in person and by phone; supported service teams to enhance guest satisfaction and retention.

Education

Culinary Arts at Bucks County Community College, Newtown, PA
January 11, 2030 - May 13, 2026
High School Diploma at St. Maria Goretti High School, Philadelphia, PA
January 11, 2030 - May 13, 2026

Qualifications

Private Voiceover Training
January 11, 2030 - May 13, 2026

Industry Experience

Travel & Hospitality, Professional Services