Operations Supervisor at TaxiBox Food Transportation Company

Oversee daily logistics and food transportation operations across Bahrain; coordinate driver schedules, vehicle assignments, and delivery routes to ensure safe, efficient, and timely service. Maintain quality standards, hygiene protocols, and regulatory compliance. Liaise with restaurants, suppliers, and clients to confirm pickup times, delivery windows, and special requirements. Monitor fleet performance and KPIs, reduce delays, and improve service accuracy. Manage incident reports, delivery issues, and customer escalations with professionalism. Train and guide new staff to maintain consistent service quality. Collaborate with management to improve SOPs, reduce operational costs, and enhance workflow efficiency. Track inventory movement and support documentation for compliance and audit processes.