I am a Technical Support Engineer with over 4 years of experience in web hosting, WordPress, PHP, Laravel, and cPanel/WHM administration. I excel at DNS management, email configuration, SSL installation, and Cloudflare integration, and I enjoy troubleshooting hosting-related issues such as CMS errors, PHP/MySQL problems, and HTTP errors. As the founder of Zero24x and a Fiverr Level 2 Seller, I support international clients through tickets, live chat, and remote assistance, delivering reliable hosting solutions and website optimizations.

Pasindu Hathurusinghe

I am a Technical Support Engineer with over 4 years of experience in web hosting, WordPress, PHP, Laravel, and cPanel/WHM administration. I excel at DNS management, email configuration, SSL installation, and Cloudflare integration, and I enjoy troubleshooting hosting-related issues such as CMS errors, PHP/MySQL problems, and HTTP errors. As the founder of Zero24x and a Fiverr Level 2 Seller, I support international clients through tickets, live chat, and remote assistance, delivering reliable hosting solutions and website optimizations.

Available to hire

I am a Technical Support Engineer with over 4 years of experience in web hosting, WordPress, PHP, Laravel, and cPanel/WHM administration. I excel at DNS management, email configuration, SSL installation, and Cloudflare integration, and I enjoy troubleshooting hosting-related issues such as CMS errors, PHP/MySQL problems, and HTTP errors.

As the founder of Zero24x and a Fiverr Level 2 Seller, I support international clients through tickets, live chat, and remote assistance, delivering reliable hosting solutions and website optimizations.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Intermediate

Work Experience

Founder & Technical Support Engineer at Zero24x
January 1, 2022 - Present
Provided technical support for web hosting clients through tickets, chat, and remote support. Managed cPanel/WHM hosting environments and hosting-related configurations. Configured DNS records, email accounts, FTP access, SSL certificates, and Cloudflare services. Installed and troubleshooted WordPress, Laravel, and PHP-based websites. Diagnosed hosting-related issues including HTTP errors, database connection problems, and email delivery issues. Assisted clients with website migrations, backup restoration, and website optimization. Configured Google Workspace and domain email services. Worked with shared hosting and VPS hosting environments.
Freelance Web Hosting & WordPress Support Specialist at Fiverr
January 1, 2021 - Present
Delivered web hosting and WordPress technical support services to international clients. Resolved website downtime, DNS issues, SSL problems, and CMS-related errors. Configured payment gateways, email systems, and server-side integrations. Maintained high customer satisfaction ratings and repeat client relationships. Supported clients through live chat, written tickets, and remote troubleshooting.
Software Engineer (Freelance) at Fiverr Based Client
January 1, 2021 - January 1, 2025
Developed backend automation tools using Python and PHP. Managed MySQL databases and server-side integrations. Worked with APIs, payment gateways, and automation systems. Developed web scraping and data processing solutions.

Education

Bachelor of Science Honours in Information Technology at Sri Lanka Institute of Information Technology (SLIIT)
January 11, 2030 - May 28, 2026
GCE Advanced Level – Mathematics Stream at Maliyadeva College, Kurunegala
January 11, 2030 - May 28, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services