Hassan Talal

Lead business development initiatives to identify new market opportunities, acquire clients, and drive sustainable growth. Develop and execute business strategies to expand the customer base, strengthen market positioning, and increase revenue opportunities. Build and maintain long-term relationships with clients, partners, and stakeholders. Manage the full sales/business development cycle including lead generation, prospect qualification, presentations, proposals, negotiations, and ongoing account relationship management. Conduct market research, competitor analysis, and track industry trends to uncover opportunities. Oversee day-to-day operations, project coordination, resource allocation, and workflow optimization, ensuring timely communication and alignment with client requirements. Monitor performance, improve processes for operational efficiency, and manage sales pipelines using CRM and productivity tools.

Manage and maintain client accounts to ensure strong relationships and long-term retention. Serve as the primary point of contact for assigned clients by handling inquiries and resolving account issues. Identify opportunities for account growth through upselling and cross-selling. Monitor account performance, maintain accurate records, and prepare regular reports. Coordinate with sales, operations, finance, and customer support teams to ensure timely service delivery. Maintain CRM records, track communications, and manage follow-ups related to contracts, renewals, pricing discussions, and negotiations. Proactively address customer satisfaction risks and support revenue targets and continuous improvement efforts.