Available to hire
Dedicated customer service professional with expertise in communication, teamwork, and ensuring exceptional customer experiences. Skilled in time management, conflict resolution, and maintaining attention to detail in fast-paced environments.
Well-versed in emergency procedures, first-aid, and cultural sensitivity. Also a UI designer experienced in collaborating with teammates to deliver user-focused interfaces tailored to customer needs.
Skills
Experience Level
Language
English
Fluent
Swahili
Advanced
French
Intermediate
Work Experience
UI Designer at SF Softwares Kenya
October 1, 2025 - PresentDesigned product interfaces tailored to customer requests. Collaborated efficiently with teammates to build and deliver high-quality, user-friendly product designs.
Radio Host at Kababa FM (Siaya)
April 1, 2025 - September 30, 2025Hosted the 9am–1pm news segment, handling news presentation and well-written, structured bulletins. Produced and delivered content for radio news airtime.
Customer Service Representative at The Brand Enterprises
May 1, 2023 - August 31, 2024Delivered exceptional customer service to ensure high satisfaction. Used strong communication and time management skills to support order processing and customer needs.
Education
Bachelor of Arts in Communication & Journalism (Second Upper) at Maasai Mara University
January 1, 2022 - January 1, 2025Kenya Certificate of Secondary Education (KCSE) at St. Vincent Raliew High School
January 1, 2017 - January 1, 2021Kenya Certificate of Primary Education (KCPE) at Dr. Williams Baptist Primary School
January 1, 2009 - January 1, 2016Qualifications
Certificate in Guide to a new Manager
January 11, 2030 - July 21, 2026Certificate of Integrity from Maasai Mara University
January 11, 2030 - July 21, 2026Industry Experience
Retail, Media & Entertainment, Software & Internet
Skills
Experience Level
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