Virtual Executive Assistant at BELAY Solutions

Provide high-level executive support to founders and senior leaders including calendar management, inbox triage, travel coordination, and meeting preparation. Build and maintain client onboarding systems, SOPs, and workflows to improve efficiency and response times. Prepare reports, track action items, and support strategic initiatives. Serve as primary point of contact between executives and internal/external stakeholders and act as a trusted operational partner to improve efficiency and organizational consistency.

Project Manager, Practice Improvement & Consulting at National Council for Mental Wellbeing

Oversaw and maintained workplans for training and technical assistance (TTA) activities for the Center of Excellence for Integrated Health Solutions (CoE-IHS), including communications, budgets, and partner deliverables. Led the development of evidence-based resources and TA initiatives to support nationwide integration of primary and behavioral health care services. Managed a $2.7 million annual project award over a 5-year grant period. Coordinated with procurement and finance for contracts, budgets, and invoicing. Designed and analyzed participant evaluations to improve TTA quality, and established KPI framework to monitor delivery metrics. Facilitated Health Equity TTA sessions and leveraged SharePoint for documentation management. Tracked budget spend-down and reported on performance data; conducted quarterly data reviews with partners and senior leadership. Oversaw LMS catalog and coordinated with subject matter experts to ensure training content remained current.

Practice Operations Coordinator at IMS Hospitalist Group, Piedmont Healthcare

Oversaw day-to-day business and clinical activities of the IMS Hospitalist group, including goal setting, performance standards, and policy development. Led provider engagement efforts (credentialing, onboarding, directory maintenance) and managed staffing and scheduling using QGenda. Administered EHR and SharePoint permissions, performed account setup, and supported remote access. Conducted data analysis of provider performance and scheduling to optimize staffing and reduce coverage gaps. Served as liaison across HR, IT, and clinical teams to ensure smooth onboarding and operational workflows; monitored departmental budgets and prepared executive-level summaries.

Administrative Assistant (Contractor) at U.S. Nuclear Regulatory Commission (Region II)

Provided project tracking, records management, and data analysis support for 17 regional sites. Drafted reports and managed scheduling and communications for federal safety initiatives. Supported quarterly performance reporting and interdepartmental coordination; served as a point of contact for internal/external stakeholders and contributed to process improvements across Allegations teams.