I am detail-oriented and adaptable, with experience across sales, IT technical support, and training. I have hands-on skills in digital marketing, website management, technical troubleshooting, and customer relationship management, with a strong aptitude for learning and problem-solving. I am passionate about applying my diverse background to help organizations grow, deliver effective training, and support customers. I enjoy building and managing websites, running online campaigns, and collaborating with teams to achieve meaningful goals.

William Siong

I am detail-oriented and adaptable, with experience across sales, IT technical support, and training. I have hands-on skills in digital marketing, website management, technical troubleshooting, and customer relationship management, with a strong aptitude for learning and problem-solving. I am passionate about applying my diverse background to help organizations grow, deliver effective training, and support customers. I enjoy building and managing websites, running online campaigns, and collaborating with teams to achieve meaningful goals.

Available to hire

I am detail-oriented and adaptable, with experience across sales, IT technical support, and training. I have hands-on skills in digital marketing, website management, technical troubleshooting, and customer relationship management, with a strong aptitude for learning and problem-solving.

I am passionate about applying my diverse background to help organizations grow, deliver effective training, and support customers. I enjoy building and managing websites, running online campaigns, and collaborating with teams to achieve meaningful goals.

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Language

English
Fluent

Work Experience

Freelancer – Online Marketing & IT Services
July 1, 2018 - November 1, 2023
Developed and managed websites, blogs, and online campaigns. Delivered IT support services to SMEs, including hardware troubleshooting and software solutions.
Trainer & Presenter at Norman System Pte Ltd
October 1, 2013 - August 1, 2015
Conducted product training and presentations for investors and system integrators.
Technical Support Roles at Various Companies
January 1, 1985 - December 1, 2001
Delivered comprehensive technical support services to customers, both remotely and on-site. Tested and evaluated new computer hardware and software products.

Education

Programme at ST College
November 1, 2003 - December 23, 2003
Effective Self-Management at ST College
July 1, 2003 - December 23, 2003
LCCI Certificate in Public Relations at Thames School of Commerce
January 1, 1989 - December 31, 1990
Professional Diploma in Digital Marketing at Lithan Academy
October 6, 2025 - December 23, 2025

Qualifications

SCTP Professional Diploma in Digital Marketing
October 6, 2025 - December 23, 2025
Corporate Trainer Certificate
September 3, 2012 - September 7, 2012
Sales Executive Certificate
August 1, 2012 - August 3, 2012
LCCI Certificate in Public Relations
January 1, 1989 - December 31, 1990

Industry Experience

Software & Internet, Professional Services, Education