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I'm a detail-oriented Content Specialist with 10+ years of experience creating, editing, and managing professional documents for marketing, onboarding, and product teams. I turn complex information into clear, accessible content that supports global audiences and drives adoption. I'm highly proficient in Google Workspace and remote collaboration, delivering well-structured, audience-aligned materials that reduce friction and boost engagement across platforms and markets.…I'm a detail-oriented Content Specialist with 10+ years of experience creating, editing, and managing professional documents for marketing, onboarding, and product teams. I turn complex information into clear, accessible content that supports global audiences and drives adoption. I'm highly proficient in Google Workspace and remote collaboration, delivering well-structured, audience-aligned materials that reduce friction and boost engagement across platforms and markets.

Willian Magalhães

UX Designer, Content Designer, Content Strategist, +2

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I'm a detail-oriented Content Specialist with 10+ years of experience creating, editing, and managing professional documents for marketing, onboarding, and product teams. I turn complex information into clear, accessible content that supports global audiences and drives adoption. I'm highly proficient in Google Workspace and remote collaboration, delivering well-structured, audience-aligned materials that reduce friction and boost engagement across platforms and markets.…I'm a detail-oriented Content Specialist with 10+ years of experience creating, editing, and managing professional documents for marketing, onboarding, and product teams. I turn complex information into clear, accessible content that supports global audiences and drives adoption. I'm highly proficient in Google Workspace and remote collaboration, delivering well-structured, audience-aligned materials that reduce friction and boost engagement across platforms and markets.

Available to hire

I’m a detail-oriented Content Specialist with 10+ years of experience creating, editing, and managing professional documents for marketing, onboarding, and product teams. I turn complex information into clear, accessible content that supports global audiences and drives adoption.

I’m highly proficient in Google Workspace and remote collaboration, delivering well-structured, audience-aligned materials that reduce friction and boost engagement across platforms and markets.

Skills

Copywriting

Prompt Engineering

Experience Level

Copywriting

Expert

Prompt Engineering

Expert

Language

English

Fluent

German

Beginner

Portuguese

Fluent

Spanish; Castilian

Beginner

Work Experience

Senior Content Designer | Content Strategist at Markup AI (formerly Acrolinx GmbH)

January 1, 2025 - January 1, 2026

Delivered 100+ product documentation and content deliverables across platform and enterprise integrations. Authored release notes, integration documentation, and UI copy for Platform and integrations. Improved onboarding clarity by resolving UX issues, reducing user friction and support inquiries by ~20–30%. Implemented in-app messaging with Appcues, delivering product communication to 1,000+ monthly active users. Prototyped the new product solution, created UI mockups, aligned with stakeholders, and partnered with engineering to guide implementation.

Senior Content Strategist & Content Designer (Payments Team) at Indeed

January 1, 2022 - January 1, 2023

Designed and optimized payment flow microcopy, improving clarity and reducing user friction in high-impact conversion journeys for millions of global users. Collaborated with Product Managers across 10+ global markets to localize and launch new payment systems based on geolocation requirements. Developed a content strategy for internal newsletters, increasing product delivery visibility across 100+ stakeholders in global product and engineering teams. Standardized tone, terminology, and style across internal and external channels to ensure consistent global product and brand communication.

Senior Content Designer at Quandoo GmbH

January 1, 2022 - January 1, 2025

Delivered end-to-end B2C product microcopy for core customer journeys, improving clarity and task success across web and mobile experiences. Managed localization for 11 markets and 9 languages, enabling scalable multilingual product launches. Established localization workflows and terminology governance, ensuring consistent brand voice across product, marketing, and support channels. Increased Loyalty Program adoption through UI copy optimization, generating €70K+ incremental annual revenue. Created and maintained product documentation and a multilingual glossary in Confluence, supporting product, design, and localization teams.

Senior Content Designer at Sinch

January 1, 2021 - January 1, 2022

Built and implemented localization frameworks integrated into the Design System, enabling scalable content delivery across multiple markets and languages. Collaborated with UX Researchers, Designers, Engineers, and Product Managers across cross-functional squads to embed content guidelines into product experiences. Designed intuitive user flows and onboarding experiences for a new platform, improving product adoption and reducing onboarding friction.