Hi, I'm Wilfred Njoku Chijioke. I'm a resourceful, tech-savvy professional with over three years of experience in customer engagement, sales development, and business operations. I excel at building strong client relationships, driving conversions, and delivering exceptional service through a blend of CRM skills, digital design, and creative problem-solving. I enjoy using technology and creativity to improve customer experiences and streamline workflows. I'm seeking roles in Customer Support, Virtual Assistance, Sales Development, or Tech Support in modern, growth-focused teams where I can apply my CRM know-how, Canva/Photoshop/Figma design skills, and AI-driven tools to support business goals and deliver outstanding results.

Wilfred Njoku Chijioke

Hi, I'm Wilfred Njoku Chijioke. I'm a resourceful, tech-savvy professional with over three years of experience in customer engagement, sales development, and business operations. I excel at building strong client relationships, driving conversions, and delivering exceptional service through a blend of CRM skills, digital design, and creative problem-solving. I enjoy using technology and creativity to improve customer experiences and streamline workflows. I'm seeking roles in Customer Support, Virtual Assistance, Sales Development, or Tech Support in modern, growth-focused teams where I can apply my CRM know-how, Canva/Photoshop/Figma design skills, and AI-driven tools to support business goals and deliver outstanding results.

Available to hire

Hi, I’m Wilfred Njoku Chijioke. I’m a resourceful, tech-savvy professional with over three years of experience in customer engagement, sales development, and business operations. I excel at building strong client relationships, driving conversions, and delivering exceptional service through a blend of CRM skills, digital design, and creative problem-solving.

I enjoy using technology and creativity to improve customer experiences and streamline workflows. I’m seeking roles in Customer Support, Virtual Assistance, Sales Development, or Tech Support in modern, growth-focused teams where I can apply my CRM know-how, Canva/Photoshop/Figma design skills, and AI-driven tools to support business goals and deliver outstanding results.

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Language

English
Fluent
Igbo
Fluent

Work Experience

Manager at Kenstel Limited Company
October 1, 2022 - October 20, 2025
Developed and implemented sales and business strategies to boost profitability, built and maintained strong customer relationships to ensure repeat business and referrals, negotiated contracts with vendors and clients for favorable terms, led a team to improve customer satisfaction and operational efficiency, and increased profit margins through process optimization and effective client engagement.
Sales & Health Outreach at Kenikon Medical Diagnosis
November 1, 2023 - October 20, 2025
Engaged with clients and communities to deliver persuasive health awareness messages, built interpersonal and persuasive communication skills through continuous client interaction, and coordinated outreach programs to improve organizational communication and relationship-building.
Manager at Kenstel Limited Company
October 1, 2022 - October 21, 2025
Developed and implemented sales and business strategies to boost long-term profitability; built and maintained strong customer relationships, ensuring repeat business and referrals; negotiated contracts with vendors and clients to secure favorable terms and cost savings; led a team to achieve customer satisfaction targets and streamline operational efficiency; increased profit margins through process optimization and effective client engagement.
Sales & Health Outreach (NYSC) at Kenikon Medical Diagnosis, Owerri
November 1, 2023 - October 21, 2025
Engaged with clients and communities to deliver persuasive health awareness messages; built interpersonal and persuasive communication skills; coordinated outreach programs, improving organizational communication and relationship-building.
Manager at Kenstel Limited Company
February 1, 2020 - October 1, 2022
Led a sales team to achieve consistent revenue growth through client acquisition and relationship management. Increased client retention by 25% by improving follow-up systems and customer engagement processes. Introduced digital tools for tracking leads and customer interactions, improving efficiency by 30%. Negotiated vendor contracts that reduced costs by 15% while maintaining product quality. Designed and launched customer outreach materials using Canva and Photoshop to support marketing campaigns.
Sales & Health Outreach at Kenikon Medical Diagnosis
December 1, 2022 - November 1, 2023
Conducted community outreach programs that increased service adoption by 40%. Improved communication between clients and teams by creating simplified digital reports and visual summaries. Supported sales and marketing functions through persuasive client engagement and social media awareness initiatives.

Education

B.Sc. Medical Microbiology at Abia State University Uturu
January 1, 2011 - December 31, 2019
WASSCE (West African Senior School Certificate) at Binta International High School
January 1, 2003 - December 31, 2009
B.Sc. Medical Microbiology at Abia State University Uturu
January 1, 2011 - December 31, 2019
West African Senior School Certificate (WASSCE) at Binta International High School
January 1, 2003 - December 31, 2009
B.Sc. Medical Microbiology at Abia State University, Uturu
January 1, 2011 - December 31, 2019
B.Sc. in Medical Microbiology at Abia State University, Uturu
January 1, 2011 - December 31, 2019

Qualifications

National Youth Service Corps – Discharge Certificate
January 1, 2023 - October 20, 2025
Peer Education Training – NYSC Reproductive Health & HIV/AIDS Prevention Project
January 11, 2030 - October 20, 2025
National Youth Service Corps – Discharge Certificate
January 1, 2023 - October 21, 2025
Peer Education Training – NYSC Reproductive Health & HIV/AIDS Prevention Project
January 11, 2030 - October 21, 2025
NYSC Discharge Certificate
January 11, 2030 - December 31, 2023
Peer Education Training – NYSC Reproductive Health & HIV/AIDS Prevention Project
January 11, 2030 - January 16, 2026
NYSC Discharge Certificate
January 1, 2023 - February 10, 2026
Peer Education Training – NYSC Reproductive Health & HIV/AIDS Prevention Project
January 11, 2030 - February 10, 2026

Industry Experience

Retail, Healthcare, Professional Services, Wholesale & Distribution, Education, Non-Profit Organization, Other