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Hey there! I'm Konstantin Miletić, a dynamic freelancer with a knack for e-commerce, digital art, and tech troubleshooting. With experience managing Shopify and eBay stores, I've transformed customer satisfaction into an art form, ensuring top-notch service and stellar results. My passion for mountain biking fuels my drive for perfection and persistence—qualities that have led me to master everything from creativity to complex repairs. I'm ready to tackle any challenge with precision and creativity, combining my skills in technology, customer support, and digital operations to deliver the best outcomes for clients and projects.…Hey there! I'm Konstantin Miletić, a dynamic freelancer with a knack for e-commerce, digital art, and tech troubleshooting. With experience managing Shopify and eBay stores, I've transformed customer satisfaction into an art form, ensuring top-notch service and stellar results. My passion for mountain biking fuels my drive for perfection and persistence—qualities that have led me to master everything from creativity to complex repairs. I'm ready to tackle any challenge with precision and creativity, combining my skills in technology, customer support, and digital operations to deliver the best outcomes for clients and projects.

Konstantin Miletić

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Hey there! I'm Konstantin Miletić, a dynamic freelancer with a knack for e-commerce, digital art, and tech troubleshooting. With experience managing Shopify and eBay stores, I've transformed customer satisfaction into an art form, ensuring top-notch service and stellar results. My passion for mountain biking fuels my drive for perfection and persistence—qualities that have led me to master everything from creativity to complex repairs. I'm ready to tackle any challenge with precision and creativity, combining my skills in technology, customer support, and digital operations to deliver the best outcomes for clients and projects.…Hey there! I'm Konstantin Miletić, a dynamic freelancer with a knack for e-commerce, digital art, and tech troubleshooting. With experience managing Shopify and eBay stores, I've transformed customer satisfaction into an art form, ensuring top-notch service and stellar results. My passion for mountain biking fuels my drive for perfection and persistence—qualities that have led me to master everything from creativity to complex repairs. I'm ready to tackle any challenge with precision and creativity, combining my skills in technology, customer support, and digital operations to deliver the best outcomes for clients and projects.

Available to hire

Hey there! I’m Konstantin Miletić, a dynamic freelancer with a knack for e-commerce, digital art, and tech troubleshooting. With experience managing Shopify and eBay stores, I’ve transformed customer satisfaction into an art form, ensuring top-notch service and stellar results. My passion for mountain biking fuels my drive for perfection and persistence—qualities that have led me to master everything from creativity to complex repairs.

I’m ready to tackle any challenge with precision and creativity, combining my skills in technology, customer support, and digital operations to deliver the best outcomes for clients and projects.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Serbian

Fluent

Work Experience

E-commerce Freelancer at Freelancer, Paraćin

January 1, 2023 - Present

Managed e-commerce operations utilizing Shopify, eBay, and Amazon, coordinating with suppliers from China to dropship products to clients, stores, and companies. Sold a variety of items including dog toys, cat products, and other animal products. Researched market trends, analyzed product demand and delivery times, ensured product quality, and addressed both positive and negative customer experiences.

Customer support at Sitel SBA d.o.o. at Sitel SBA d.o.o., Belgrade

January 1, 2023 - August 2, 2025

Managed customer support, maintained printers, and provided software/driver support. Handled remote desktop connections and assisted clients via phone cameras. Responsibilities included case management, logging for clients and companies, ensuring high customer satisfaction. Achieved the highest NPS score in a Serbian-UK CS team, enhanced English skills, and developed a reputation for being friendly and effective.

Computer repair technician at ParComp d.o.o, Paraćin

January 1, 2022 - August 2, 2025

Handled repair of computers, servers, and software; provided hardware maintenance and support. Sold tech items, managed proprietary software for case management and financial tasks, constructed high-end computers and workstations for companies and hospitals. Specialized in building and maintaining mining/crypto rigs, oversaw maintenance of cameras and DVRs, and managed networking solutions.

Apprentice Electrician at Paraćin

January 1, 2021 - August 2, 2025

Apprenticed as an electrician developing strong foundation in electrical installations and systems. Knowledge included electricity distribution from power stations, transformers, motor functions, wiring, installing circuit breakers, troubleshooting electrical issues, and regular maintenance practices.