Available to hire
I’m Xavier Ayres, a motivated and adaptable professional with hands-on experience across retail, technology, and customer service. I enjoy solving problems on the shop floor, helping customers find solutions, and supporting colleagues to deliver consistent, high-quality service.
I’m currently studying BA (Hons) Film Studies at Keele University, focusing on digital media production, editing and sound design. With modules in film editing, analysis, sound design and industry production practices, I’m eager to apply these creative and technical skills to filmmaking projects and grow as a practitioner.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
CUSTOMER ADVISOR, BUILDING DEPT. at B&Q
January 1, 2022 - PresentManaged customer complaints, delegated tasks to staff, processed stock refunds and returns, and placed home delivery orders for customers and trade members. Operated timber saw for custom cuts, ensured materials met specifications, and provided informed advice for complex DIY queries while collaborating across departments.
CUSTOMER ASSISTANT, NIGHTS at TESCO EXTRA
February 1, 2020 - January 1, 2022Coordinated nightly deliveries to ensure accurate and timely stock distribution; oversaw stock replenishment across multiple departments, maintaining product availability and presentation standards; accurately booked goods in and out, ensuring delivery records and stock levels remained up to date.
SALES ASSISTANT at TESCO MOBILE
June 1, 2019 - November 1, 2019Handled mobile contract setups and returns, resolved customer issues, and provided expert advice on technical and billing queries. Built strong customer relationships through clear communication and problem solving, often resolving complex issues quickly and efficiently.
SEASONAL COLLEAGUE, PRODUCE DEPT. at TESCO
November 1, 2016 - May 1, 2019Developed practical skills in manual handling, stock rotation, waste reduction, and coordinating charity donations.
FOOD & BEVERAGE HOST at ALTON TOWERS RESORT
September 1, 2016 - October 1, 2016Gained experience in taking customer food orders, managing time effectively, and working efficiently as part of a fast-paced team while ensuring awareness of health, allergy and dietary requirements.
6 WEEK INTERNSHIP at DUSTCHECK LTD
June 1, 2016 - July 1, 2016Career Ready placement with exposure to sales, marketing, design, and workshop operations.
Education
BA (Hons) Film Studies at Keele University
January 1, 2022 - January 1, 2026BTEC Level 3 Double IT at Trinity Sixth Form – St Thomas More Catholic Academy
January 1, 2015 - January 1, 2017BTEC Level 3 Business Studies at Trinity Sixth Form – St Thomas More Catholic Academy
January 1, 2015 - January 1, 2017GCSEs at St Thomas More Catholic Academy
January 1, 2010 - January 1, 2015BA (Hons) Film Studies at Keele University
January 1, 2022 - January 1, 2026BTEC Level 3 Double IT at Trinity Sixth Form – St Thomas More Catholic Academy
January 1, 2015 - January 1, 2017BTEC Level 3 Business Studies at Trinity Sixth Form – St Thomas More Catholic Academy
January 1, 2015 - January 1, 2017GCSEs (7 subjects, including English and Maths) at St Thomas More Catholic Academy
January 1, 2010 - January 1, 2015Qualifications
BB in BTEC Level 3 Double IT
January 1, 2015 - January 1, 2017A* in BTEC Level 3 Business Studies
January 1, 2015 - January 1, 2017GCSEs - 7 subjects A-C including English and Maths
January 1, 2010 - January 1, 2015Industry Experience
Media & Entertainment, Retail, Education, Professional Services, Travel & Hospitality
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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