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Hi, I'm X. Carstens. I'm a Compliance & Social Media Administrator with a knack for turning policy details into clear, actionable guidance for clients. I also support technical teams with user helpdesk services and QA to ensure smooth software experiences. Beyond the day-to-day, I enjoy crafting marketing content, updating social channels, and analyzing ad performance to help local businesses grow. I'm a collaborative team player who thrives on solving problems and adapting to change.…Hi, I'm X. Carstens. I'm a Compliance & Social Media Administrator with a knack for turning policy details into clear, actionable guidance for clients. I also support technical teams with user helpdesk services and QA to ensure smooth software experiences. Beyond the day-to-day, I enjoy crafting marketing content, updating social channels, and analyzing ad performance to help local businesses grow. I'm a collaborative team player who thrives on solving problems and adapting to change.

Xander Carstens

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Hi, I'm X. Carstens. I'm a Compliance & Social Media Administrator with a knack for turning policy details into clear, actionable guidance for clients. I also support technical teams with user helpdesk services and QA to ensure smooth software experiences. Beyond the day-to-day, I enjoy crafting marketing content, updating social channels, and analyzing ad performance to help local businesses grow. I'm a collaborative team player who thrives on solving problems and adapting to change.…Hi, I'm X. Carstens. I'm a Compliance & Social Media Administrator with a knack for turning policy details into clear, actionable guidance for clients. I also support technical teams with user helpdesk services and QA to ensure smooth software experiences. Beyond the day-to-day, I enjoy crafting marketing content, updating social channels, and analyzing ad performance to help local businesses grow. I'm a collaborative team player who thrives on solving problems and adapting to change.

Available to hire

Hi, I’m X. Carstens. I’m a Compliance & Social Media Administrator with a knack for turning policy details into clear, actionable guidance for clients. I also support technical teams with user helpdesk services and QA to ensure smooth software experiences.

Beyond the day-to-day, I enjoy crafting marketing content, updating social channels, and analyzing ad performance to help local businesses grow. I’m a collaborative team player who thrives on solving problems and adapting to change.

Skills

Copywriting

SQL

Experience Level

Copywriting

Intermediate

SQL

Intermediate

Language

Afrikaans

Fluent

English

Advanced

Work Experience

Compliance & Social Media Administrator at Global Motor Administrators

October 1, 2022 - Present

Downloading and forwarding policy welcome packs to clients within SLA; designing and executing annual compliance communication strategies to keep clients informed and compliant; supporting after-hours retainer services.

Technical Support / Helpdesk Administrator at NxGN

May 1, 2023 - Present

User support and feedback collection; troubleshooting software issues; software QA; creating test cases and user guides; sales research; repair dealer management; product benefit tables; social media updates.

Social Media Updates at RESPIRE MARKETING / SELL SMART / WEBSMITH

March 1, 2020 - Present

Marketing content creation; social media updates; client support; ad performance analysis; presentation creation.