Available to hire
I am a trilingual BI and supply chain professional who combines strong technical know-how with leadership and client-facing collaboration. I excel at turning complex data into strategic decisions, building committed, customer-driven teams, and delivering scalable analytics solutions across warehousing, distribution, and ERP ecosystems.
As an early contributor to Microsoft Fabric since its beta, I have participated in training sessions in Montreal and am an active member of the Fabric Café insider community. My background with Warehouse Management Systems and ERP backends enables me to streamline operations and drive decision-making through cutting-edge BI tools and data quality initiatives.
Skills
Language
Spanish; Castilian
Fluent
English
Fluent
French
Fluent
Work Experience
Data Conversion Analyst (Consultant) at Rio Tinto
September 1, 2024 - November 7, 2025Maintained and optimized the Rio Tinto Master Data Catalogue through regular data updates. Led a project to integrate bulk request functionalities into sparesFinder (sF), actively participating in UAT, development, and go-live support. Created trilingual Excel templates for batch request uploads embedding operational constraints and intelligent data validations to enhance data quality. Provided daily user support resolving synchronization issues between sparesFinder and SAP. Developed dashboards and reports in Power BI to identify data quality issues, improving Master Data health. Built tools to evaluate data alignment between sparesFinder and SAP, generating actionable insights. Designed complex SQL queries and customized Excel reports with Power Query to detect data quality and standardization issues, ensuring compliance with standards.
SAP Master Data Analyst at Agropur Coop.
August 1, 2024 - August 1, 2024Created a state-of-the-art BI infrastructure using MS Fabric, including over 20 Power BI dataflows and multiple Power Automate flows to enhance data quality with minimal maintenance. Developed tools and reporting for the Master Data team to support SAP Implementation across multiple dairy plants and 3PLs, on a high-paced project with concurrent waves. Led the creation of initial data loads (XREFs) for each implementation wave, continuously improving existing tools and creating multiple validation tools during five waves. Automated reporting using PowerBI, including daily scorecard and multiple reports published on a PowerBI App, coaching novice analysts on Power Query/PowerBI. Provided day-to-day support to plant users and multiple department contributors for data collection. Fully automated (low maintenance) tools used by Material Master, Production Planning, Labels, Procurement and Sales groups fully connected to PBI.
PowerBI Continuous Improvement Specialist at RONA Inc
October 1, 2023 - October 1, 2023Managed PowerBI dashboard projects connected to RONA, centralizing data from various ERP and WMS sources (SIDMA, Blue Yonder, Exceed, Kronos, etc.). Created an integrated workflow between IT teams and Supply Chain BI stakeholders to govern dataset/dataflow creation with a strong focus on performance and low-maintenance infrastructure. Led a team of one analyst and two developers, translating operational requirements into technical specifications, emphasizing project documentation and automation. Served as interim manager for distribution systems analysts and Industrial Engineering Interns, two of whom received the RONA Internship Scholarship Award. Built a backend infrastructure to support Distribution BI needs across nine warehouses, integrating a WMS on SMSS and creating custom views for various departments of the DC network. Consolidated distribution reporting, developing a KPI matrix to guide BI needs for executive, managerial and operational levels across all departments with comp
Business Analytics Manager at DHL Supply Chain
July 1, 2021 - July 1, 2021Implemented multi-departmental live PowerBI dashboard connected to JDA and Kronos databases, supervising a 13-week project with an HEC Montreal MSc student. Created and regularly updated a highly customized Power Query in Excel tool for replenishment amounts in a multi-site, fast-paced context. Identified continuous improvement strategies to enhance warehouse stock level, positioning, stock reception and crisis detection and vertical integration projects. Built a team of analysts from scratch actively involved in all critical site projects.
Operations Analyst at DHL Supply Chain
December 1, 2020 - December 1, 2020Lead continuous improvement initiatives related to warehouse health, stock leveling, and strategic stock repositioning in a complex operation with high QoS standards. Proposed new workflows for the reception department to ensure balanced stock levels and smooth inbound – outbound flow for top-runner SKUs. Responsible for detecting and providing prompt resolution to inventory-related issues. Created operational tools to provide proactive insights on future stock receptions, ensuring manpower scheduling, target stock ratios and locations availability.
Operations Supervisor at Metro to Home Inc
January 1, 2020 - January 1, 2020Transitioned an 8-person group to a 30-person group for a major new client, managing high volumes of work with multiple workflows. Maintained low staff turnover and emphasized continuous training for agents and team leaders to ensure high levels of customer experience. Communicated effectively with high-level executives of major accounts and Metro Supply Chain head office. Participated on two warehouse moves and subsequent training of new warehouse personnel. Managed Canada-wide operations with over 30 local teams, actively participating in warehouse management tasks and data processing to resolve customer incidents.
Systems Specialist at Metro to Home Inc
August 1, 2019 - August 1, 2019Supported operations management by creating KPIs and regular follow-ups to identify improvement areas. Turned around weakly performing areas and created a 250K postal codes database to enhance the distribution system capabilities. Served as Super User for Accellos Highjump (WMS) and Clear Destination, troubleshooting EDI issues. Participated in the implementation of Accellos and Clear Destination, resolving WMS-related issues and building internal and external team relationships.
Reporting Analyst at VA Transport
November 1, 2017 - November 1, 2017Analyzed performance reporting, created and maintained KPIs to identify underperforming areas. Implemented a new workflow for the Customer Service team, reducing service delays from 1-2 weeks to day-to-day levels within a month. Created SOPs for Customer Service, Dispatch and Billing teams, enhancing team efficiency and inter-relationships. Managed carrier-base and proposed new workflows to improve internal-external relationships. Implemented validation measures to maintain high-quality service.
SAP Master Data Analyst at Agropur Coop.
October 1, 2023 - August 1, 2024Built a BI infrastructure using MS Fabric (20+ Power BI dataflows and Power Automate flows) to improve data quality. Supported SAP implementations across multiple plants and 3PLs, led initial data loads (XREFs) for five waves, and developed validation tools. Automated daily scorecards and reports, coached novice analysts, and delivered low-maintenance, fully automated tools connected to Power BI for multiple departments.
Power BI Continuous Improvement Specialist at RONA Inc.
January 1, 2022 - October 1, 2023Managed Power BI dashboards connected to ERP and WMS sources, centralizing data from multiple platforms. Established an integrated IT–BI workflow focused on performance and low maintenance, led a small team, and served as interim manager for distribution systems analysts and interns. Built backend infrastructure across nine warehouses and developed a KPI matrix to guide BI needs at all levels.
Operations Supervisor at Metro to Home Inc.
August 1, 2019 - January 1, 2020Transitioned an 8-person group to 30 staff for a major new client, managed high volumes and multiple workflows, maintained low turnover, and trained agents and team leads to ensure high customer experience. Coordinated warehouse moves and Canada-wide operations across 30 teams.
Systems Specialist at VA Transport
November 1, 2017 - August 1, 2019Supported operations with KPI-driven insights, built a 250K postal codes database to enhance distribution, served as Super User for Accellos Highjump and Clear Destination, troubleshot WMS/EDI issues, and contributed to WMS implementations and cross-team collaboration.
Education
Master's degree at HEC Montréal
January 1, 2014 - June 1, 2017Master's degree in Optimisation at University of Havana
May 1, 2008 - December 1, 2010Bachelor's degree in Mathematics at University of Havana
September 1, 2000 - July 1, 2005Master’s degree in Global Supply Chain Management at HEC Montreal
January 1, 2014 - June 1, 2017Master’s degree in Optimisation at University of Havana
May 1, 2008 - December 1, 2010Bachelor’s in Mathematics at University of Havana
September 1, 2000 - July 1, 2005Qualifications
Industry Experience
Manufacturing, Software & Internet, Professional Services, Transportation & Logistics, Wholesale & Distribution, Agriculture & Mining, Retail, Media & Entertainment
Skills
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