Francis Odoom

Develop and maintain Damsyn e-commerce platform — web/mobile app and admin portal — delivering new features, bug fixes, and performance improvements. Enforce security best practices: no secrets in logs, server-side authority, input validation, fail-closed authentication, payment security, CORS configuration, rate limiting, database indexing, logging, and rollback procedures. Resolve platform bugs within agreed timelines; escalate critical issues (platform downtime, payment failures, data loss). Write clean, documented, and testable code across backend systems, maintaining high code quality standards. Collaborate with IT Lead on API documentation, system architecture decisions, and technical planning. Set up and manage the company mail server, including creating and administering email accounts for staff and clients. Diagnose and resolve network issues to ensure reliable connectivity and uptime across the platform infrastructure. Maintain and administer the NAS/application server, e

Develop and maintain Damsyn e-commerce platform — web/mobile app and admin portal — delivering new features, bug fixes, and performance improvements. Enforce security best practices: no secrets in logs, server-side authority, input validation, fail-closed authentication, payment security, CORS configuration, rate limiting, database indexing, logging, and rollback procedures. Resolve platform bugs within agreed timelines; escalate critical issues (platform downtime, payment failures, data loss). Write clean, documented, and testable code across backend systems, maintaining high code quality standards. Collaborate with IT Lead on API documentation, system architecture decisions, and technical planning. Set up and manage the company mail server, including creating and administering email accounts for staff and clients. Diagnose and resolve network issues to ensure reliable connectivity and uptime across the platform infrastructure. Maintain and administer the NAS/application server, e

Resolved 87% of failed transactions on GHIPSS Net Settlement Position and reconciled against reports. Performed daily analysis of high-value transactions across Visa, Mastercard, UnionPay, and Nostro Net Settlement Positions. Recovered 84% of GHIPSS chargeback settlement advices and managed updates. Investigated Debit Without Dispensed (DWD) ON US transactions across ATM terminals, including fee charges and correct GL postings. Monitored Transview Portal and generated reports on failed/successful transactions to inform decision-making.