I'm a results-driven technology professional with a foundation in business development and growing specialization in full stack software development, cloud infrastructure, AI engineering, and network/systems administration. I combine financial and banking operations experience with modern technical skills to deliver robust, scalable solutions.

Francis Odoom

I'm a results-driven technology professional with a foundation in business development and growing specialization in full stack software development, cloud infrastructure, AI engineering, and network/systems administration. I combine financial and banking operations experience with modern technical skills to deliver robust, scalable solutions.

Available to hire

I’m a results-driven technology professional with a foundation in business development and growing specialization in full stack software development, cloud infrastructure, AI engineering, and network/systems administration.
I combine financial and banking operations experience with modern technical skills to deliver robust, scalable solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

Software Developer at Damsyn (E - Commerce & Media Platform)
January 1, 2025 - Present
Develop and maintain Damsyn e-commerce platform — web/mobile app and admin portal — delivering new features, bug fixes, and performance improvements. Enforce security best practices: no secrets in logs, server-side authority, input validation, fail-closed authentication, payment security, CORS configuration, rate limiting, database indexing, logging, and rollback procedures. Resolve platform bugs within agreed timelines; escalate critical issues (platform downtime, payment failures, data loss). Write clean, documented, and testable code across backend systems, maintaining high code quality standards. Collaborate with IT Lead on API documentation, system architecture decisions, and technical planning. Set up and manage the company mail server, including creating and administering email accounts for staff and clients. Diagnose and resolve network issues to ensure reliable connectivity and uptime across the platform infrastructure. Maintain and administer the NAS/application server, e
Graduate Assessment — E-Banking & Digital Unit at GCB Bank PLC (Head Office)
September 1, 2022 - October 1, 2023
Resolved 87% of failed transactions on GHIPSS Net Settlement Position (GIP/GMM/GHQR) BOG Account, reconciling against Summary and Transaction Detailed Reports. Performed daily analysis of transactions exceeding $500,000 across Visa, Mastercard, UnionPay, and Nostro Net Settlement Positions. Recovered 84% of GHIPSS chargeback settlement advices and managed chargeback updates. Investigated all Debit Without Dispensed (DWD) ON US transactions across ATM terminals, including fee charges and correct GL posting. Monitored GHIPSS Transview Portal and generated reports on failed/successful INWARD, OUTWARD, and TSC transactions for decision-making.
Intern — Central Processing Office at Ghana Revenue Authority (GRA), Achimota
November 1, 2021 - June 1, 2022
Organized and categorized tax files at the Central Processing Office (CPO). Educated and provided guidance to taxpayers on tax-related matters. Conducted accurate desk audits on Personal Income Tax filings. Contributed to the unit achieving highest revenue-generating status through a taxpayer compliance project.
Co-Founder at MEO Tech Solution
May 1, 2021 - Present
Co-founded technology solutions company focusing on software development, IT consultancy, and tech-enabled services.
Software Developer at Damsyn (E-commerce & Media Platform)
January 1, 2025 - Present
Develop and maintain Damsyn e-commerce platform — web/mobile app and admin portal — delivering new features, bug fixes, and performance improvements. Enforce security best practices: no secrets in logs, server-side authority, input validation, fail-closed authentication, payment security, CORS configuration, rate limiting, database indexing, logging, and rollback procedures. Resolve platform bugs within agreed timelines; escalate critical issues (platform downtime, payment failures, data loss). Write clean, documented, and testable code across backend systems, maintaining high code quality standards. Collaborate with IT Lead on API documentation, system architecture decisions, and technical planning. Set up and manage the company mail server, including creating and administering email accounts for staff and clients. Diagnose and resolve network issues to ensure reliable connectivity and uptime across the platform infrastructure. Maintain and administer the NAS/application server, e
Intern at Ghana Revenue Authority (GRA), Central Processing Office (Achimota)
November 1, 2021 - June 1, 2022
Organized and categorized tax files at the Central Processing Office (CPO). Educated and provided guidance to taxpayers on tax-related matters. Conducted accurate desk audits on Personal Income Tax filings. Contributed to the unit achieving highest revenue-generating status through a taxpayer compliance project.
Graduate Assessment – E - Banking & Digital Unit at GCB Bank PLC (Head Office)
September 1, 2022 - October 1, 2023
Resolved 87% of failed transactions on the GHIPSS Net Settlement Position, reconciling against Summary and Transaction Detailed Reports. Performed daily analysis of transactions exceeding $500,000 across Visa, Mastercard, UnionPay, and Nostro Net Settlement Positions. Recovered 84% of GHIPSS chargeback settlement advices and managed chargeback updates. Investigated all Debit Without Dispensed (DWD) ON US transactions across ATM terminals, including fee charges and correct GL posting. Monitored GHIPSS Transview Portal and generated reports on failed/successful INWARD, OUTWARD, and TSC transactions for decision-making.
Intern at Ghana Revenue Authority (GRA), Achimota
November 1, 2021 - June 1, 2022
Organized and categorized tax files at the Central Processing Office (CPO). Educated and provided guidance to taxpayers on tax-related matters. Conducted accurate desk audits on Personal Income Tax filings. Contributed to the unit achieving highest revenue-generating status through a taxpayer compliance project.
Graduate Assessment — E - Banking & Digital Unit at GCB Bank PLC (Head Office)
September 1, 2022 - October 1, 2023
Resolved 87% of failed transactions on GHIPSS Net Settlement Position and reconciled against reports. Performed daily analysis of high-value transactions across Visa, Mastercard, UnionPay, and Nostro Net Settlement Positions. Recovered 84% of GHIPSS chargeback settlement advices and managed updates. Investigated Debit Without Dispensed (DWD) ON US transactions across ATM terminals, including fee charges and correct GL postings. Monitored Transview Portal and generated reports on failed/successful transactions to inform decision-making.

Education

Bachelor of Business Administration (Accounting) at University of Education, Winneba, Ghana
September 1, 2019 - July 1, 2022
Cisco Networking — Data Analytics at Cisco / GI - KACE Ghana
February 1, 2024 - April 2, 2026
Bachelor of Business Administration (Accounting) at University of Education, Winneba, Ghana
September 1, 2019 - July 1, 2022
Cisco Networking — Data Analytics at Cisco / GI - KACE Ghana
February 1, 2024 - April 2, 2026
Bachelor of Business Administration (Accounting) at University of Education, Winneba, Ghana
September 1, 2019 - July 1, 2022
Bachelor of Business Administration (Accounting) at University of Education, Winneba, Ghana
September 1, 2019 - July 1, 2022
Cisco Networking — Data Analytics at Cisco / GI - KACE Ghana
February 1, 2024 - April 19, 2026
Bachelor of Business Administration (Accounting) at University of Education, Winneba, Ghana
September 1, 2019 - July 1, 2022
Cisco Networking — Data Analytics at Cisco / GI - KACE Ghana
February 1, 2024 - April 19, 2026

Qualifications

Cisco Cybersecurity Certificate
January 11, 2030 - January 1, 2025
CCNA 1
January 11, 2030 - April 2, 2026
CompTIA Security+
January 11, 2030 - April 2, 2026
Cisco Networking — Data Analytics
February 1, 2024 - April 2, 2026
Cisco Cybersecurity Certificate
January 1, 2025 - April 2, 2026
CCNA 1
January 11, 2030 - April 2, 2026
CompTIA Security+
January 11, 2030 - April 2, 2026
Cisco Cybersecurity Certificate
January 1, 2025 - April 2, 2026
CCNA 1
January 11, 2030 - April 2, 2026
CompTIA Security+
January 11, 2030 - April 2, 2026
Cisco Networking — Data Analytics
February 1, 2024 - April 2, 2026
Cisco Cybersecurity Certificate
January 1, 2025 - April 19, 2026
CCNA 1
January 11, 2030 - April 19, 2026
CompTIA Security+ — Candidate
January 11, 2030 - April 19, 2026
Cisco Networking — Data Analytics
February 1, 2024 - April 19, 2026
Cisco Cybersecurity Certificate
January 1, 2025 - April 19, 2026
CCNA 1
February 1, 2024 - April 19, 2026
CompTIA Security+
January 11, 2030 - April 19, 2026
Cisco Networking — Data Analytics
February 1, 2024 - April 19, 2026

Industry Experience

Software & Internet, Media & Entertainment, Financial Services, Professional Services, Education, Computers & Electronics, Telecommunications, Other