Delivered UX/UI for 6+ mobile and web applications supporting clinical and sales B2B teams across North America and global markets. Designed the award-winning mobile app myMask, led the mobile design system, and conducted data-driven usability tests with 100+ participants to improve face-scanning workflows for OSA patients. Collaborated cross-functionally with clinical, engineering, marketing, and product teams; produced visuals including animations, icons, illustrations and in-app graphics.

Digital Design Intern at NZ Post

February 1, 2021 - February 1, 2021

Redesigned multiple pages for the NZ Post website to align with the new design system; created graphic assets such as images and icons while maintaining brand standards.

User Experience Designer at Fisher and Paykel Healthcare

May 1, 2021 - August 1, 2025

Co-built a CMS-integrated mobile design system with 50+ reusable components adopted by 4+ products, empowering non-technical stakeholders to manage content and accelerate delivery. Increased usability success rate from 25% to 90%+ for a HealthTech app through iterative usability testing with 100+ participants, exceeding the 80% success benchmark. Architected the end-to-end UX for a SaaS CRM web app integrated with mobile apps, optimising patient and order management workflows for global clinical sales teams. Created a scalable, responsive simulator UI with reusable patterns and templates, accelerating the global rollout of mobile and web-based training tools. Crafted custom animations, icons, and illustrations for multiple healthcare products, ensuring all in-app graphics balanced brand standards with clinical clarity.

Digital Designer at NZ Post

October 1, 2020 - February 1, 2021

Leveraged user behaviour data (Hotjar, Crazy Egg) to redesign multiple web pages, streamlining the user experience and updating the CMS. Produced high-fidelity assets and iconography, ensuring brand consistency and managing CMS content updates.